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Rivera Manpower Services
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Hiring!!! Banking Voice & Non Voice Process/ Sal Upto 6LPA

Hiring!!! Banking Voice & Non Voice Process/ Sal Upto 6LPA

Rivera Manpower Services

1 - 5 years

3 - 6 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

Voice Process customer support Customer Care INTERNATIONAL VOICE UK process inbound customer service Banking Knowledge firstsource concentrix banking US Process outbound accenture us bank International Process Collections wells fargo International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: Maria - 9986584828 If not reachable, for further clarification you can drop your resume in WhatsApp to the number mentioned. Designation: Sr. Associate Location: Bangalore CTC: Upto 6LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and procedures. Record all interactions and follow-up actions in the CRM system. Meet individual and team performance metrics (e.g., call handling time, customer satisfaction). Escalate unresolved or complex queries to the appropriate departments. Stay up-to-date with product knowledge, system updates, and process changes. Maintain a positive and empathetic attitude toward customers at all times. Ensure compliance with company standards, security policies, and confidentiality agreements. Work in rotational shifts, including weekends and holidays if required. Immediate Joiners only Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Maria - 9986584828

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Rivera Manpower Services

www.riveramanpower.com

Staffing and Recruiting

New Orleans

50-100 Employees

144 Jobs

Key People

Maria Rivera

CEO
John Doe

HR Director

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Hiring!!! Banking Voice & Non Voice Process/ Sal Upto 6LPA