Home
Jobs
Companies
Resume
NTT DATA, Inc. logo

Helpdesk Senior Representative - ITIL

1 - 4 years

1 - 5 Lacs

Noida

Posted:3 days ago| Platform: Naukri logo

Apply

Skills Required

helpdesk service desk internet explorer troubleshooting customer handling screening training and development hrsd training job description sourcing pc hardware prioritization talent acquisition recruitment customer handling skills itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 322456 We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Associate at Grade 3 position in Service Desk Must be a Graduate. Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

More Jobs at NTT DATA, Inc.

Openings For VOICE Process AR Callers - NTT DATA

Chennai

Experience: Not specified

|

INR 0 - 1 Lacs

Walk-in For Voice Process(AR caller) - Experienced

Chennai

1 - 3 yrs
|

INR 1 - 3 Lacs

Private Equity Senior Analyst: NTT Data: Gurugram

Gurgaon

3 - 5 yrs
|

INR 4 - 8 Lacs

NTT DATA - Hiring Experienced For Anesthesia Coder - Medical Coder

Coimbatore

3 - 8 yrs
|

INR 0 - 3 Lacs

NTT DATA - Hiring Experienced For Radiology coder - Medical Coding

Coimbatore

1 - 4 yrs
|

INR 0 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Helpdesk Interview Now
NTT DATA, Inc.
NTT DATA, Inc.
www.nttdata.com

IT Services and IT Consulting

Tokyo Plano

10001 Employees

1479 Jobs

    Key People

  • Denise S. Kinsley

    CEO

  • Ryuhei Sakamoto

    President and CEO of NTT DATA Corporation

RecommendedJobs for You

NTT DATA, Inc. logo

Helpdesk Senior Representative - ITIL

NTT DATA, Inc.

Bengaluru

NTT DATA, Inc. logo

Helpdesk Senior Representative - ITIL

NTT DATA, Inc.

Noida

NTT DATA North America logo

Helpdesk Senior Representative - ITIL

NTT DATA North America

Noida, Uttar Pradesh, India

Helpdesk Senior Representative - ITIL

NTT Data

Bengaluru / Bangalore, Karnataka, India

International Flavors & Fragrances logo

Associate Flavorist, Sweet

International Flavors & Fragrances

Gurugram

Ladybird Web Solution logo

Customer Success Executive

Ladybird Web Solution

Jammu

Skill Seekers Consultants logo

Data Annotation // Salary Upto 25K

Skill Seekers Consultants

New Delhi, Gurugram, Delhi / NCR

Pure Storage logo

Technical Services Engineer Representative

Pure Storage

Bengaluru

Talents Villa logo

Customer Support Executive

Talents Villa

Gurugram

Starworth Global Soluitons logo

Accounts Receivable Executive

Starworth Global Soluitons

Hyderabad, Pune, Chennai, Bengaluru