Helpdesk Senior Representative - ITIL

1.0 - 4.0 years

1 - 5 Lacs

Bengaluru

Posted:1 day ago| Platform: Naukri logo

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Skills Required

international calling helpdesk customer handling skills customer handling itil non voice process international bpo customer service triggers stored procedures customer support sql plsql voice process international voice process email support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Req ID: 321349 We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Bengaluru, Karntaka (IN-KA), India (IN). Must be a Graduate. Good communication skills with 6+ months of international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window

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NTT DATA, Inc.
NTT DATA, Inc.

IT Services and IT Consulting

Tokyo Plano +

10001 Employees

1441 Jobs

    Key People

  • Denise S. Kinsley

    CEO
  • Ryuhei Sakamoto

    President and CEO of NTT DATA Corporation

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