51 Pc Hardware Jobs

As a Helpdesk Senior Representative - ITIL at NTT DATA in Noida, Uttar Pradesh, India, your role will involve providing L1 technical guidance to identify, prioritize, and resolve reported problems through Phone, Email & Chat. You will act as a liaison between customers and departments within the Client Infrastructure, supporting in troubleshooting MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications. The ideal candidate will be a Graduate with good communication skills, international calling experience, strong comprehension & writing skills, and excellent customer handling skills. You should be comfortable working in rotational shifts within a 24x7 support window, with a mandate to work from the office. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. We are committed to helping clients innovate, optimize, and transform for long-term success. With experts in more than 50 countries and a robust partner ecosystem, we offer services including business and technology consulting, data and artificial intelligence solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. Join us in shaping the digital future confidently and sustainably. Visit us at us.nttdata.com.,

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Your role is crucial in maintaining the integrity and performance of our world-class systems, contributing to overall client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance service delivery.- Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their configurations.- Experience in troubleshooting hardware and software issues effectively.- Familiarity with remote support tools and techniques to assist clients. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Bachelors or Masters degree in Electrical, Electronics or Computer Science Engineering Expertise in C++ programming Expertise in system side / low level programming Expertise in post silicon diagnostics development Expertise in post silicon diagnostics validation Expertise in data / address bus architecture, caches, memory management. Expertise in PC Hardware, SoC, Chipsets, CPU, GPU, BIOS, firmware etc. Expertise in x86 / computer architecture Expertise in OS internals Strong knowledge of software development life cycle Preferred resources with valid regional work permit Location- Bengaluru,Belgrade,Penang,New York

Responsibilities: Visit client sites for installation, maintenance, and troubleshooting of network equipment. Configure routers, switches, access points,Install PC maintenance. Windows installations, server configurations Manage CCTV systems, Accidental insurance Mobile bill reimbursements

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with various stakeholders to gather information, diagnose issues, and implement solutions, all while maintaining a focus on delivering high-quality service to users. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for application support.- Document troubleshooting processes and solutions for future reference. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their configurations.- Experience in troubleshooting hardware and software issues.- Familiarity with remote support tools and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Windows Desktop Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Bachelors or Masters degree in Electrical, Electronics or Computer Science Engineering Expertise in C++ programming Expertise in system side / low level programming Expertise in post silicon diagnostics development Expertise in post silicon diagnostics validation Expertise in data / address bus architecture, caches, memory management. Expertise in PC Hardware, SoC, Chipsets, CPU, GPU, BIOS, firmware etc. Expertise in x86 / computer architecture Expertise in OS internals Strong knowledge of software development life cycle Preferred resources with valid regional work permit Location : - Belgrade, Penang, New York, Bengaluru

As a Hardware & Network Engineer, you will be responsible for installing and troubleshooting various operating systems including Microsoft Windows (XP, Win7, Win8, Win 10), Linux, and Ubuntu. You should possess the ability to work with all types of PC hardware, whether branded or assembled, and have the expertise to set up and troubleshoot Internet connectivity on both PCs and networks. Additionally, you must be proficient in installing common PC application programs and wired/wireless routers. Your role will also involve understanding and troubleshooting E-mail functionalities, Internet connection technologies, virus infections, and windows servers. Knowledge of Tally Accounting Software installation and troubleshooting is essential, along with experience in working on windows Domain based networks, creating user accounts, and managing access permissions. Furthermore, you will be expected to install and troubleshoot network printers, perform network point I/O crimping, punching, and LAN building, and configure entry-level firewalls. Managing various antivirus software with centralized admin console, installing firewalls, Network Attached Storage (NAS), configuring RAID, Video Conferencing Hardware, CCTV, and IP Cameras will also be part of your responsibilities. To succeed in this role, you should have reasonable communication skills to interact politely with customers, possess logical thinking for effective troubleshooting, and be able to work on Resident Sites. Educational qualifications include Diploma/Graduate Certifications such as CCNA, JNCIA, FCNSA, MCSA, MCSE, while key skills required are Hardware Networking, Network Engineering, Accounting Software, Firewall, System Administration, LAN, IP Camera, PC Hardware, Antivirus, and Printers. If you are enthusiastic about this opportunity and meet the specified qualifications, please send your latest Resume to hr@ridhitechindia.com. This position offers a Permanent Job, Full Time employment in locations like Cochin, Calicut, and Trivandrum within the IT-Hardware & Networking industry.,

NTT DATA is looking for an exceptional Helpdesk Senior Analyst - Spanish to join their team in Noida, Uttar Pradesh (IN-UP), India. If you are passionate about troubleshooting Windows operating systems, PC hardware, networking, and possess fluent Spanish language skills, this opportunity might be for you. As a Helpdesk Senior Analyst, you will be responsible for providing L1 technical guidance to resolve reported problems through phone, email, and chat. Your role will involve acting as a liaison between customers and departments within the Client Infrastructure, ensuring effective communication and problem resolution. Basic qualifications for this position include being a graduate with at least 12+ months of international calling experience. Additionally, you should have excellent communication, comprehension, and customer handling skills. The role requires flexibility to work in rotational shifts within a 24x7 support window. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries and a robust partner ecosystem, NTT DATA offers services in consulting, data and artificial intelligence, industry solutions, and infrastructure management. If you are looking to be part of an inclusive and forward-thinking organization and have the required skills and experience, apply now to join NTT DATA's team as a Helpdesk Senior Analyst - Spanish.,

Engage with customers to understand their PC hardware and IT requirements. Provide technical sales consultation to help clients choose the right solutions. Handle quotations, order processing, and follow-ups to close sales. Maintain and update the CRM system with leads. Proactively generate outbound leads through self-research, market analysis, and cold outreach. Identify potential B2B clients by researching industries, businesses, and communities. Conduct cold calling, email outreach, and in-person visits to expand the customer base. Work closely with the technical and operations team to ensure smooth order fulfillment.,

Job Overviews Designation: Software Engineer Location: Ahmedabad Work Mode: Work from Office Vacancy: 2 Experience: 3.0 To 5.0 Apply Now We re looking for a skilled and passionate Unreal Engine Game Developer to join our team in creating cutting-edge PC games using Unreal Engine 5. Responsibilities: Develop high-quality 3D single-player and multiplayer games for PC, Xbox, and VR using the Unreal Engine. Develop, implement, and maintain gameplay features using Blueprints and C++ . Work with designers, artists, and other developers to prototype and polish game mechanics. Optimize game performance specifically for PC platforms. Collaborate on implementing AI, UI, and networking features. Debug, profile, and refactor code for maintainability and scalability. Participate in code reviews, sprint planning, and cross-functional collaboration. Contribute to all aspects of the games lifecycle, including concept, design, prototyping, coding, testing, and support. Requirements: 3+ years of experience in Unreal Engine 5 . Proficient in C++ programming and Unreal Blueprints. Strong understanding of gameplay systems , input handling , and player mechanics . Experience with performance optimization for PC hardware (GPU/CPU profiling, LODs, shaders). Solid grasp of version control systems (Gitlab, Bitbucket). Excellent problem-solving and debugging skills. Ability to work in a fast-paced, collaborative development environment. Knowledge of Unreal's Multiplayer and Networking systems. Experience shipping one or more PC games.

Job Overviews Designation: Sr. Software Engineer Location: Ahmedabad Work Mode: Work from Office Vacancy: 1 Experience: 5.0 To 7.0 Apply Now We re looking for a skilled and passionate Unreal Engine Game Developer to join our team in creating cutting-edge PC games using Unreal Engine 5. Responsibilities: Develop high-quality 3D single-player and multiplayer games for PC, Xbox, and VR using the Unreal Engine. Develop, implement, and maintain gameplay features using Blueprints and C++ . Work with designers, artists, and other developers to prototype and polish game mechanics. Optimize game performance specifically for PC platforms. Collaborate on implementing AI, UI, and networking features. Debug, profile, and refactor code for maintainability and scalability. Participate in code reviews, sprint planning, and cross-functional collaboration. Contribute to all aspects of the games lifecycle, including concept, design, prototyping, coding, testing, and support. Requirements: 3+ years of experience in Unreal Engine 5 . Proficient in C++ programming and Unreal Blueprints. Strong understanding of gameplay systems , input handling , and player mechanics . Experience with performance optimization for PC hardware (GPU/CPU profiling, LODs, shaders). Solid grasp of version control systems (Gitlab, Bitbucket). Excellent problem-solving and debugging skills. Ability to work in a fast-paced, collaborative development environment. Knowledge of Unreal's Multiplayer and Networking systems. Experience shipping one or more PC games.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Req ID: 315689 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karn taka (IN-KA), India (IN). Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excellent Verbal Communication skills. Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish. Job description: Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Detailed job description - Skill Set: Technically strong hands-on Self-driven Good client communication skills Able to work independently and good team player Flexible to work in PST hour(overlap for some hours) Past development experience for Cisco client is preferred.

Are you a tech-savvy problem solver with a passion for delivering top-notch IT support We are looking for an IT Support Technician to join our team and provide remote assistance to our clients. Reporting directly to the Information Technology Manager, the Information Technology Support Technician is responsible for resolving various computer and technical problems at various medical & dental offices or worksites via telephone, email remote connections or in person. MAJOR RESPONSIBILITIES: - Provide remote technical support to clients, including troubleshooting hardware and software issues, installing and configuring equipment, and resolving network connectivity issues. - Collaborate with clients to understand their IT needs and recommend appropriate solutions to enhance efficiency and productivity. - Perform routine maintenance tasks, such as system updates, backups, and security patches, to ensure optimal performance and security of IT systems. - Document all support activities, including resolutions, recommendations, and client interactions, to maintain accurate records and facilitate knowledge sharing. - Stay current with industry trends and emerging technologies to provide proactive support and innovative solutions to clients. - Responds to, reviews, prioritizes, and processes Service Desk tickets. - Strong understanding of PC hardware and software. - Experience with Ticketing system is an asset - Experience with general networking concepts, VPN - Experience supporting Corporate printers, print management, set up, scan to email functionality Requirements: - Proven experience in IT support roles, with a strong foundation in troubleshooting hardware, software, and network issues. - Solid understanding of computer systems, networks, and peripherals, with the ability to quickly learn and adapt to new technologies. - Phenomenal organizational, written, verbal, and interpersonal communication skills are a necessity - Proficiency in English at a native or near-native level is required - 2 years of directly related Tier 2 experience. 4+ years of experience alongside a BSC degree or equivalent experience is an asset Job Types: Full-time, Permanent Benefits: - Paid time off - Work from home Shift: - Day shift - US shift Work Days: - Monday to Friday Education: - Bachelor's (Required) Experience: - IT support: 3 years (Required) Work Location: In person Application Deadline: 04/07/2025 Expected Start Date: 15/04/2025,

WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the worlds most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. AMD together we advance_ SOFTWARE SYSTEM DESIGNER 2 The Role This is an exciting role in which you will have excellent exposure to all the latest AMD (Advanced Micro Devices) technologies. Imagine yourself as part of the team which will deliver our next generation of our products or automation for many of our reference solutions.This is a phenomenal opportunity to work in an outstanding company like AMD. The Person You are a self-starter who is able to achieve successful outcomes in a non-hierarchical environment. Detailed oriented, you have the ability to multitask through planning/organizing. You have excellent communication and presentation skills and a passion to push the limits of software on innovative platforms. Key Responsibilities Performance analysis and software optimization Build and deploy software for the most advanced HPC (High Performance Compute), data science, Virtualization, and machine learning platforms in the world Define/develop/execute regression test models and track the results Drive innovation in production software environments Combine advanced software engineering skills with a drive to explore novel approaches to solve important problems in heterogeneous computing at the large scales Evaluate and review of existing processes and continuously strive to optimize the workflow PREFERRED EXPERIENCE: (3 to 15 years) Good understanding of test lifecycle, QA process & terminology. Strong knowledge of Device drivers, graphics, multimedia, Codec. Test Execution Experience in an automation lab with multiple systems. Define, develop, execute functional/performance/load tests, and integrate them with automated test systems. Establishing and sharing best practices, designing, and executing a robust test strategy. Proficiency in at least one programming language preferably Python. Strong understanding & Hands-on exp. with Linux OS internals, device manager. Hands-on issue debugging skills, issue isolation with Linux kernel, driver module level. Strong understanding of PC hardware, SoC, Chipsets, Graphics cards, BIOS & VBIOS. Understanding of parallel programming, ideally OpenCL, ROCm, CUDA, and OpenACC is a plus. Understanding machine learning, artificial intelligence, computer vision technologies is a plus. Strong analysis, problem-solving & interpersonal skills. Good verbal & written communication skill is a must. Good attitude, result-driven & ability to deliver on next-gen technology. Academic Credentials Bachelors or Masters degree in Electrical Engineering, Mathematics, Computer Science, Engineering, or an equivalent Benefits offered are described: AMD benefits at a glance. ,

Req ID: 329703 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karn taka (IN-KA), India (IN). Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excellent Verbal Communication skills. Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish. Job description: Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Req ID: 329704 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - Technical Troubleshooting to join our team in Bangalore, Karn taka (IN-KA), India (IN). Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excellent Verbal Communication skills. Good communication (demonstrate strong reading comprehension, writing and verbal skills) in English and Polish. Job description: Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives IT Service Desk experience5yrs Excellent troubleshooting skills (O365/VPN/Printer/Active Directory/MS-Office Packages etc.) Understanding of Windows 10/11 operating system Assisting with configuring/troubleshooting of Software and Hardware Experience working with ServiceNow to log, track, resolve tickets Experience in resolving IT issues via phone/email/chat/self-service portal or web Excellent telephone etiquettes and customer service Excellent troubleshooting skills Knowledge of Microsoft based operating systems with emphasis on Windows 10/11 Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, Multi-functional devices (MFD) / Multi Factor Authentication (MFA) / Multi Factor Authentication (MFA), Mobile & Tablets) Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel, MS PowerPoint, MS Teams and MS OneDrive Basic understanding of PC hardware set-up and configuration. Should have good understanding of infrastructure management processes; Understanding of ITIL framework is needed. Good communication (written & oral), presentation skills, quick learner, self-initiated, team player, open to work in shifts Willingness to work in 9 x 5 support environment including working on Weekends and Holidays Flexible to work in a 24 x 7 Environment due to English Language Support Strong time management skills, a logical approach to problem-solving, and the ability to perform effectively under pressure Continuous commitment to professional development To provide 1st line technical support, answering support queries via phone, email, Chat and Web To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with user issues Logging / verifying customer details Identifying the issue and categorizing / prioritize the incident Creating a ticket in CRM tool like ServiceNow Referring KB for workaround / resolution and attempting resolution Strong interpersonal skills are a prerequisite. Ability to work effectively in a dispersed team and individually. Ticket re-assignment to L2/L1.5 if ticket unresolved by L1 (wherever applicable) Ticket reassignment to Other Resolver groups if ticket unresolved by L1 (wherever applicable) Routing / Chasing of tickets with other Resolver groups Recording trend of calls and identifying outages proactively Callbacks for customer not reachable cases & customer request Identifying the trend of calls / tickets and highlighting it to L1.5 / Team Lead as applicable for outage confirmation Creating child tickets and tagging them with Major ticket / problem ticket Callback the user and confirm resolution (wherever applicable) Trouble shooting issues related to Outlook email / MS office suite / WebEx /Jabber / Cisco AnyConnect VPN, Chrome / Safari, IE, Firefox etc. as per scope document and SOW Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. Mandatory Skills: TIS Service Desk. Experience1-3 Years.

Req ID: 326195 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bengaluru, Karn taka (IN-KA), India (IN). Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your exceptional communication skills to provide high-quality support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Your role is essential in maintaining the integrity and performance of our world-class systems, contributing to overall client satisfaction and operational excellence. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance client experience.- Provide training and guidance to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their configurations.- Experience in troubleshooting hardware and software issues effectively.- Familiarity with remote support tools and techniques. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Windows Desktop Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our systems operate seamlessly. You will leverage your communication skills to provide exceptional support, ensuring that client issues are accurately defined and resolved through your comprehensive product knowledge. Your commitment to quality will be evident as you work diligently to maintain the high standards of our world-class systems, fostering positive relationships with clients and contributing to their overall satisfaction. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of support processes to enhance client satisfaction.- Provide training and guidance to junior team members to foster their professional growth. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and their management.- Experience in troubleshooting hardware and software issues effectively.- Ability to communicate technical information clearly to non-technical users. Additional Information:- The candidate should have minimum 2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Windows Desktop Management Good to have skills : Customer Technical SupportMinimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day will involve engaging with clients to understand their needs, addressing their concerns, and ensuring that our world-class systems operate seamlessly. You will utilize your exceptional communication skills to provide quality support, accurately define client issues, and design effective resolutions based on your comprehensive product knowledge. Your role is crucial in maintaining client satisfaction and system performance, contributing to the overall success of our operations. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues effectively.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management.- Good To Have Skills: Experience with Customer Technical Support.- Strong understanding of desktop operating systems and applications.- Ability to communicate technical information clearly to non-technical users.- Familiarity with remote support tools and techniques. Additional Information:- The candidate should have minimum 0-2 years of experience in Microsoft Windows Desktop Management.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education

Req ID: 325680 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Analyst - Spanish to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Knowledge of troubleshooting Windows 7/8/10 Operating system, PC Hardware, Basic Knowledge of Edge/Chrome, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent Spanish & possess excellent writing and comprehension skills & with excellent customer handling skills Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Browser , MS Office & COTS applications etc. Basic Qualifications: Helpdesk Sr. Analyst at Grade-7 position in Service Desk Must be a Graduate. Good communication skills with 12+ months of international calling experience Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window

Req ID: 325214 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karn taka (IN-KA), India (IN). Required. Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. - Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. - Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window