Head Of Operations / Director Of Operations

The Operations Manager in US Staffing oversees the daily operations of recruitment and proposal teams, focusing on strategic planning, client management, compliance, and team leadership to ensure success. Reporting directly to the CEO, the role ensures staffing services align with business objectives through key metrics.
Additionally, the Operations Manager is responsible for overseeing day-to-day operations of the India team, including planning, monitoring business activities, supervising staff, and assigning POCs for various functions at the India office.

An Operations Manager for an India-based team is responsible for:

1. Overseeing day-to-day business operations to ensure smooth execution.
2. Supervising staff and ensuring effective team performance at the site. 3. Planning and monitoring business activities. 4. Assigning Points of Contact (POCs) for different business functions within the India office. 5. Employee Relations: Resolve grievances and maintain a positive work environment. 6. Performance Management: Implement performance reviews and set team goals. 7. Recruitment Management: Supervise end-to-end recruitment processes. 8. Training & Development: Facilitate professional growth opportunities. 9. Compliance: Ensure adherence to labor laws and company policies. 10. Retention Strategies: Implement retention initiatives to reduce turnover. 11. Policy Implementation: Enforce company policies within teams. 12. Documentation: Maintain accurate records of staffing and proposals. 13. Resource Management: Oversee allocation of resources for operations. 14. Meeting Coordination: Schedule and facilitate team meetings.

Key Skills:
1. Leadership, communication, and organizational abilities. 2. Strong analytical and problem-solving skills. 3. Familiarity with staffing and proposal management tools. 4. Technical proficiency with ATS systems like Ceipal.