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About SuperK
SuperK is a
membership-led value retail chain built for Bharat
. Operating across Tier 3 to Tier 5 towns in India, we bring a modern retail experience
to small-town India without compromising on value, quality, or trust
. With 120+ stores, a growing E-Com presence, and deep customer love, we re reimagining how India shops. Backed by marquee investors like
Blume Ventures
and XEED Ventures
, we re scaling fast and marketing is at the heart of that journey. Role Overview
As
Head of Marketing
, you ll lead the brand s voice across every customer touchpoint CRM, digital performance, offline activations, loyalty, and membership programs
. You ll own end-to-end marketing execution while building the strategy that drives acquisition, retention, and repeat purchases
in small-town India. This is a high-impact leadership role reporting directly to the founders.
Key Responsibilities
-
Own and drive the marketing charter
from brand to performance, across online and offline. - Lead
customer acquisition, engagement, and retention
through digital channels (Meta, Google, etc.) and CRM (SMS, WhatsApp, app notifications). - Build and scale our
Membership & Loyalty Program
crafting compelling value props, offers, and repeat loops. - Design and implement
local offline activations
and campaigns tailored for Tier 3-5 consumers. - Manage marketing calendar across festive periods, product launches, store openings, and regional initiatives.
- Work cross-functionally with
product, supply chain, store ops, and analytics
teams to amplify business impact. - Lead a small team of specialists and agency partners to deliver high-quality output at speed.
- Own marketing budgets, performance metrics, and optimization of CAC/LTV.
What You ll Need
- 7-12 years of experience in
retail, FMCG, consumer internet, or D2C
. - Proven experience in
multi-channel marketing
digital + offline + CRM. - Experience managing or scaling a
loyalty/membership program
is a strong plus. - Deep understanding of
Tier 2-5 customer behavior
and marketing localization. - Strong strategic thinking and execution ownership; data-driven and ROI-focused.
- Ability to work in a
fast-paced, founder-led
environment and build from scratch.
Why SuperK
- Be part of a brand that s
redefining grocery retail for Bharat
. - Work directly with founders and leadership to
drive business growth
. - Build systems and campaigns that
reach and impact millions of families
in small towns. - Take
end-to-end ownership
of marketing with speed, autonomy, and purpose.
Apply now
and help shape the voice, growth, and loyalty engine of one of Indias most exciting retail brands.