Head of Inside Sales- US Geography

About the Role:

This is a full-time hybrid role for an Head of Inside Sales - US Geography at NetCom Learning located in Hyderabad, with flexibility for some remote work. The Head of Inside Sales will be responsible for customer satisfaction, lead generation, account management, and overall sales activities within the assigned US geography.

Key Responsibilities:

• Build/ Manage teams of sales development reps & sales reps.
• Achieve quota by helping team achieve theirs through direct sales enrolment and appointment conversation
• Help team achieve their KRAs. Team will source new sales opportunities through lead follow-up and outbound cold calls and emails
• Work with existing reps & resources and work on optimizing their potential
• Present insights, pipeline updates, and performance metrics to senior leadership during Quarterly and Annual Business Reviews (QBRs/ABRs).
• Hire, train & develop new reps to achieve sales & appointment goal
• Set & manage process by effectively working on the KRAs either individually or, in coordination with various stake holders
• Create/ manage campaigns effectively with an aim to deliver the desired outcome within agreed deadlines
• Use data to analyze & optimize campaign performance. Work with various divisions to execute the campaign strategy
• Monitor, audit & analyze to find ways to optimize the performance
• Get well versed with products so you are well equipped to takes escalated calls & 2nd voice talk offs
• Responsible for maintaining headcount, managing performance & attrition
• Learn & demonstrate good understanding & be a counterpart for Inside Sales Head
• The Head of Inside Sales Manager will be Instrumental in managing the Sales funnel via appointment generation

Requirements:

• US sales/Inside sales exp. at least 5 years in the US Market.
• Team management for about 6-10 yrs. At least handling a team of 15+ senior reps.
• Responsible for Campaign Planning & Strategy
• Excellent communication skills with no MTI
• Education Training, SAAS or, other cloud based or, Top BPO