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Position Title: Business Process Implementation Manager Role Overview: As the Business Process Implementation Manager, your primary responsibility will be to lead the transformation and optimization of key business processes within the organization. Your role will require a combination of strategic thinking, data preparation and analysis, and the ability to drive change through the development and implementation of new processes. The following are key aspects of your role: Key Responsibilities: Data Preparation and Analysis: · Liason with departmental managers and generate reports from various softwares/ applications to gather data · Utilize data analysis tools and techniques to analyse data and identify outliers · Based on data analysis, gather insights, identify bottlenecks and need for process changes Template Development and Amendment: · Develop and refine templates used within the organization, ensuring they align with industry best practices and organizational objectives. · Regularly review and update templates to incorporate feedback and accommodate changing business requirements. Internal Portal Development: · Design and implement an internal portal for centralized storage and management of all critical data, templates, formats, Org structures, policies and procedures, Company Office locations etc. · Ensure the portal is user-friendly, secure, and accessible to relevant stakeholders. · Responsible to ensure that the Portal is always updated Documentation of Processes: · Document existing processes and workflows, highlighting key steps, inputs, outputs, timelines and responsible parties. · Conduct analysis of existing business processes to identify areas for improvement. · Develop new, streamlined processes that align with organizational goals and promote efficiency. · Assist various departments and group companies in developing their processes · Be a custodian of organization's processes MIS (Management Information System) Development: · Develop, refine and implement MIS reports to track and communicate key performance indicators (KPIs) related to the re-engineered processes. · Regularly circulate MIS reports to relevant stakeholders, providing insights into process effectiveness and areas for improvement. Change Management: · Collaborate with cross-functional teams to ensure successful implementation of new processes. · Facilitate training sessions and workshops to educate employees on updated processes and tools. Continuous Improvement: · Foster a culture of continuous improvement by regularly seeking feedback, monitoring process performance, conducting process audits and making adjustments as needed. · Stay informed about industry best practices and emerging technologies to incorporate innovative solutions. Assist Director Transformation: · Responsible for meetings, calendar management · Assist in analysing information and conducting deep dive as per requirements Qualifications and Skills: · Bachelor's degree in Business Administration, Information Technology, or a related field. Master's degree will be preferred. · Proven experience in business process re-engineering, data analysis, and template development. · Strong proficiency in data analysis tools (e.g., Excel, SQL, BI tools). · Excellent project management and organizational skills. · Familiarity with portal development and management. · Strong communication skills to convey complex information in a clear and concise manner. · Ability to lead and collaborate with cross-functional teams. Outcome: The successful execution of the role will result in streamlined business processes, increased operational efficiency, and improved decision-making through comprehensive data analysis and effective MIS reporting. Show more Show less
