Position Title: Business Process Implementation Manager Role Overview: As the Business Process Implementation Manager, your primary responsibility will be to lead the transformation and optimization of key business processes within the organization. Your role will require a combination of strategic thinking, data preparation and analysis, and the ability to drive change through the development and implementation of new processes. The following are key aspects of your role: Key Responsibilities: Data Preparation and Analysis: · Liason with departmental managers and generate reports from various softwares/ applications to gather data · Utilize data analysis tools and techniques to analyse data and identify outliers · Based on data analysis, gather insights, identify bottlenecks and need for process changes Template Development and Amendment: · Develop and refine templates used within the organization, ensuring they align with industry best practices and organizational objectives. · Regularly review and update templates to incorporate feedback and accommodate changing business requirements. Internal Portal Development: · Design and implement an internal portal for centralized storage and management of all critical data, templates, formats, Org structures, policies and procedures, Company Office locations etc. · Ensure the portal is user-friendly, secure, and accessible to relevant stakeholders. · Responsible to ensure that the Portal is always updated Documentation of Processes: · Document existing processes and workflows, highlighting key steps, inputs, outputs, timelines and responsible parties. · Conduct analysis of existing business processes to identify areas for improvement. · Develop new, streamlined processes that align with organizational goals and promote efficiency. · Assist various departments and group companies in developing their processes · Be a custodian of organization's processes MIS (Management Information System) Development: · Develop, refine and implement MIS reports to track and communicate key performance indicators (KPIs) related to the re-engineered processes. · Regularly circulate MIS reports to relevant stakeholders, providing insights into process effectiveness and areas for improvement. Change Management: · Collaborate with cross-functional teams to ensure successful implementation of new processes. · Facilitate training sessions and workshops to educate employees on updated processes and tools. Continuous Improvement: · Foster a culture of continuous improvement by regularly seeking feedback, monitoring process performance, conducting process audits and making adjustments as needed. · Stay informed about industry best practices and emerging technologies to incorporate innovative solutions. Assist Director Transformation: · Responsible for meetings, calendar management · Assist in analysing information and conducting deep dive as per requirements Qualifications and Skills: · Bachelor's degree in Business Administration, Information Technology, or a related field. Master's degree will be preferred. · Proven experience in business process re-engineering, data analysis, and template development. · Strong proficiency in data analysis tools (e.g., Excel, SQL, BI tools). · Excellent project management and organizational skills. · Familiarity with portal development and management. · Strong communication skills to convey complex information in a clear and concise manner. · Ability to lead and collaborate with cross-functional teams. Outcome: The successful execution of the role will result in streamlined business processes, increased operational efficiency, and improved decision-making through comprehensive data analysis and effective MIS reporting. Show more Show less
Company Description Garnet Motors is dedicated to being a one-stop destination for automobile sales and services. By 2025, we aim to facilitate the business of 6,000 vehicles and service 50,000 vehicles annually. Our commitment is to provide exceptional automotive solutions and unparalleled customer service to meet the needs of our clientele. Role Description This is a full-time on-site role for a Customer Relationship Executive, located in Ahmedabad. The Customer Relationship Executive will be responsible for managing customer satisfaction, building and maintaining business relationships, providing exceptional customer service, and handling client relations. Daily tasks include addressing customer inquiries, resolving issues, and ensuring a high level of communication with clients to foster trust and loyalty. Qualifications Customer Satisfaction and Customer Service skills Business Relationship Management and Client Relations skills Excellent Communication skills Strong interpersonal abilities and attention to detail Ability to work independently and collaboratively Experience in the automotive industry is a plus Bachelor's degree in Business, Marketing, Communications, or related field
Company Description Garnet Motors aims to be a one-stop destination for automobile sales and services. Our mission is to facilitate the sale of 6,000 vehicles and service 50,000 vehicles per year by 2025. We are dedicated to providing excellent customer service and a seamless experience for all our clients. Garnet Motors is committed to growth and excellence in the automotive industry. Role Description This is a full-time, on-site Sales Consultant role located in Ludhiana. The Sales Consultant will be responsible for consulting with customers, understanding their needs, and guiding them through the automobile purchasing process. Daily tasks include handling customer inquiries, providing detailed information about vehicles, ensuring customer satisfaction, and maintaining accurate sales records. Qualifications Sales Consulting and Consulting skills Customer Satisfaction and Customer Service skills Excellent Communication skills Strong interpersonal skills and ability to build rapport with clients Ability to work independently and as part of a team Previous experience in the automotive industry is a plus Bachelor's degree in Business, Marketing, or related field preferred
Job Description: Garnet Motors is seeking a dedicated Sales Consultant to join our team in Ludhiana. As a Sales Consultant, you will play a crucial role in consulting with customers, understanding their needs, and guiding them through the automobile purchasing process. Your daily responsibilities will include handling customer inquiries, providing detailed information about vehicles, ensuring customer satisfaction, and maintaining accurate sales records. The ideal candidate for this full-time, on-site position will possess excellent sales consulting and customer service skills. Strong communication and interpersonal skills are essential to effectively build rapport with clients. The ability to work both independently and collaboratively as part of a team is highly valued. While previous experience in the automotive industry is a plus, it is not mandatory. A Bachelor's degree in Business, Marketing, or a related field is preferred. If you are passionate about sales, customer service, and the automotive industry, we invite you to join Garnet Motors in our mission to provide exceptional service and grow in excellence.,
Company Description Garnet Motors is dedicated to being a comprehensive destination for automobile sales and services. The company aims to handle 6,000 vehicle sales and cater to 50,000 vehicle servicing needs annually by 2025. Role Description This is a full-time on-site role for a Quality Manager - Sales located in Ahmedabad. The Quality Manager - Sales will be responsible for overseeing and improving the quality of sales processes, ensuring customer satisfaction, and implementing quality management systems within the sales department. Qualifications Quality Management and Sales Operation skills Customer Relationship Management expertise Knowledge of Quality Management Systems Data Analysis and Reporting skills Excellent communication and interpersonal skills Ability to work collaboratively with cross-functional teams Experience in the automotive industry is a plus Bachelor's degree in Business Administration, Quality Management, or related field