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Head - Key Account Manager (Sales and Marketing) - Chennai - GO/JC/1884/2025

10 years

0 Lacs

gurgaon haryana india

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

marketing retention prospecting positioning negotiation portfolios upselling tracking strategies planning management coordination leadership collaboration communication forecasting pipeline service

Work Mode

On-site

Job Type

Full Time

Job Description

  • Brings 10+ years of experience in Sales & Marketing with strong expertise across hunting new opportunities and farming existing accounts.
  • Built and nurtured long-term customer relationships, contributing to improved retention, repeat business, and sustained account growth.
  • Led end-to-end sales cycles including prospecting, lead qualification, solution positioning, negotiation, and closure.
  • Drove both new logo acquisition and revenue expansion within existing portfolios through upselling and cross-selling initiatives.
  • Developed structured processes for tracking customer needs, behavioral patterns, and feedback, enabling targeted sales strategies and faster response times.
  • Maintained detailed customer profiles and leveraged retention and satisfaction insights to optimize sales planning and account management.
  • Strengthened coordination between sales, marketing, and leadership teams, resulting in improved collaboration and smoother execution of campaigns and initiatives.
  • Acted as the primary point of contact for key accounts, ensuring proactive communication, timely escalations, and relationship growth.
  • Ensured accurate forecasting and provided regular updates on sales pipeline, quarterly targets, and business initiatives to internal and external stakeholders.
  • Identified and developed opportunities within assigned territories, contributing to consistent revenue growth and market expansion.

Skills Required

RoleHead - Key Account Manager (Sales and Marketing) - ChennaiIndustry TypeITES/BPO/KPOFunctional AreaITES/BPO/Customer ServiceRequired Education BachelorEmployment TypeFull Time, PermanentKey Skills
  • ACCOUNT MANAGER
  • SALES
  • MARKETING
Other Information
Job CodeGO/JC/1884/2025Recruiter NameMaheshwari Balasubramanian

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