Head Human Resource

1. Manpower Planning & Deployment

• Forecast manpower needs for 50+ client sites based on contracts and client requirements.
• Ensure timely recruitment, onboarding, and deployment of kitchen staff, supervisors, and support workers across 9 states.
• Maintain an updated manpower database and workforce planning chart.

2. Recruitment & Talent Acquisition

• Source and hire skilled manpower (chefs, cooks, helpers, storekeepers, site managers).
• Develop state-wise recruitment channels and tie-ups (consultants, agencies, institutes).
• Ensure cost-effective hiring with minimum turnaround time.

3. Compliance & Statutory Management

• Ensure adherence to all labour laws across states (PF, ESI, Minimum Wages, Shops & Establishments, CLRA, etc.).
• Maintain statutory registers and documentation for all sites.
• Liaise with government officials during inspections and audits.
• Ensure timely filing and payment of all statutory dues.

4. Payroll & Attendance

• Oversee monthly payroll for 1000+ (example scale) employees across multiple sites.
• Implement biometric/attendance systems to reduce manual errors and absenteeism.
• Ensure accuracy of wage calculation, overtime, and statutory deductions.
• Disburse salaries only through approved digital channels (no cash payments).

5. Employee Relations & Retention

• Develop employee grievance redressal system.
• Conduct regular site visits to monitor staff morale, discipline, and hygiene practices.
• Implement employee engagement programs to reduce attrition.
• Manage transfers, rotations, and settlements fairly and efficiently.

6. Training & Development

• Conduct regular training programs for:
• Food safety & hygiene (FSSAI standards).
• Customer service and client interaction.
• Safety, fire-fighting, and emergency protocols.
• Create skill development plans for career growth of staff.

7. Policy Implementation & Discipline

• Ensure 100% compliance with company policies:
• Zero cash transactions.
• No personal email/mobile/bank account usage for company work.
• Strict accountability and approvals.
• Standardize HR processes across all sites.

8. Coordination & Client Support

• Act as HR contact point for client escalations related to manpower.
• Support business development with manpower proposals and cost structures.
• Ensure manpower is available at client sites without disruption to services.

9. MIS & Reporting

• Prepare monthly HR dashboards:
• Headcount, new hires, attrition.
• Compliance status (PF, ESI, CLRA).
• Payroll accuracy and grievance resolution.
• Submit state-wise compliance and manpower reports to management.

10. Team Management

• Lead regional HR executives/field officers.
• Train and monitor their performance.
• Build a responsive HR team to handle multi-state operations.