Head Ecommerce

As the National Sales Manager for the eCommerce channel, your role involves meeting the top line sales objectives and being accountable for sales to the accounts. Your key responsibilities include: - Ensuring stock availability with a high degree of forecasting accuracy - Maintaining fill rates of 95% or higher with all chains - Developing and managing Annual Business plans for eCommerce Accounts - Setting annual targets for eCommerce sales - Signing and ensuring execution of Terms Of Trade (ToT) - Managing Account wise profitability & cost of sales - Setting up a model to measure key accounts profitability - Maximizing returns for the company by maintaining cost-efficiency in business operations - Managing credit index, collections, and minimizing bad debts - Handling settlement of claims and credit notes within agreed time frames - Delivering successful product launches and promotions - Taking on the channel & category advisory role - Developing good relationships with industry counterparts and accounts - Anticipating trends in the eCommerce industry and adapting internal systems accordingly - Organizing Top to Top meetings with key accounts to share growth and expansion plans Additionally, you will be responsible for overseeing process changes, managing industry interfaces, sharing best practices, and ensuring that the organization is informed about developments in the eCommerce space. Your proactive approach in anticipating industry trends and fostering strong relationships will be crucial in driving the company's growth and success.,