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Head - Account Management (West) 15-20 yrs | Mumbai | Sales Are you passionate about understanding and giving the best to your prospects and customers? Does discovering newer opportunities in targeted accounts excites you? If so, this is an opportunity for you to join a high-functioning team and make your mark on our organisation! The Impact you will create in the Job : • Provide Marketing Automation, Email marketing, Analytics, AI Personalisation and Mobility solutions to clients from different verticals. • Acquire/ retain, manage & grow large accounts. • Establish healthy relationships with CXOs. • Have complete ownership of sales cycle. • Ensure 100% customer satisfaction and maximize retention. • Develop a strategic business expansion plan along with management. • Identify and develop cross selling opportunities by strengthening customer relationship and establishing trust, to grow company business. • Build and maintain strong, long-lasting client relationships. • Negotiate contracts and close agreements to maximize profits. What we look for? • 15- 20 yrs of Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role. • Team handling experience of >5 years • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level. • Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel). • Experience delivering client-focused solutions to customer needs. • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail. • Excellent listening, negotiation and presentation abilities. • Strong verbal and written communication skills. • BA/BS degree in Business Administration, Sales or relevant field. Why Netcore? Netcore Cloud (www.netcorecloud.com) is a leading comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Netcore,global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies. Netcore is certified as a Great Place to Work for Seven consecutive years reinforcing the company’s principle of being a people-centric company – where you will not be just an employee, but a family member of the organization. Headquartered in Mumbai, India we have our global footprint in 40+ countries worldwide across Americas, EMEA and APAC. Netcore Cloud is more than a platform; it's a paradigm shift in how brands cultivate relationships. We comprehend that every touchpoint within the customer journey is a brushstroke contributing to a larger masterpiece. Seamlessly weaving these touchpoints, from the initial interaction to post-purchase interactions, our platform nurtures relationships that transcend the transactional. This holistic approach culminates in not just one-off successes, but enduring partnerships that thrive over time, maximizing lifetime value and solidifying our commitment to sustained growth. A career at Netcore is more than just a job — it’s an opportunity to shape the future. If this sounds like a place where you can thrive, we can’t wait to meet you! What’s in it for you? • Immense growth, continuous learning and connecting with the top-notch brands. • Work with some of the most innovative brains. • Opportunity to explore your entrepreneurial mindset. • Open culture where your creative bug gets activated. If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success! So let’s converse! Our inquisitive nature is all keen to know more about you. Show more Show less
