Guest Relation Executive

Amberstone Properties

0 years

0 Lacs

Jayanagar, Bengaluru, Karnataka

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Hospitality Customer service English Administrative experience Organizational skills Front desk In-person Guest services Phone etiquette Office experience

Work Mode

On-site

Job Type

Full Time

Job Description

* Age below 30 * Female Only Job Brief : We are seeking young, charming, energetic and dynamic presentable female professional with 3 to 5 yrs of experience with good English, who works at the front desk and is responsible for guest satisfaction and customer service who has worked in Restaurants or real estates companies. Their responsibilities include: Greeting guests : Welcoming guests upon arrival and reviewing arrival lists Directing: Directing Clients to their Concerned Department ( Existing Clients to CRM Dept, New Clients to Sales Team) Providing information : Sharing information about the Project Managing guest concerns : Handling guest feedback and inquiries, and investigating issues to resolve them Assisting with check-in and check-out : Helping guests with the check-in and check-out processes Managing special events : Carrying out special events for the Project Completing pre-registration : Handling pre-registration formalities for VIP guests Allocating Concerned Dept : Assisting Clients based on their preferences & requirements Collecting feedback : Collecting guest feedback forms Providing service recovery : Taking steps to recover service if needed Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 30/06/2025

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