Guest Coordinator

Location:

Experience:

Guest Coordinator – F&B, Guest Relations & Events

Key Responsibilities

Guest Experience & Coordination

• Ensure smooth and welcoming check-in and check-out experiences
• Coordinate with housekeeping to ensure room readiness before guest arrival
• Act as a point of contact for guest queries, requests, and feedback
• Promote and upsell resort amenities, dining options, activities, and special offers

Food & Beverage Coordination

• Support daily F&B operations by coordinating with service and kitchen teams
• Ensure service quality, hygiene standards, and guest satisfaction
• Assist in inventory monitoring and reporting shortages
• Support theme nights, special dining experiences, and promotions

Event Management & Support

• Assist in coordinating events such as birthdays, anniversaries, private parties, corporate meetings, and social gatherings
• Coordinate with internal teams and external vendors during events
• Support event setup, guest flow, food service, and on-ground execution
• Collect post-event guest feedback and share insights with management

Team & Operations Coordination

• Work closely with housekeeping, maintenance, F&B, and front office teams
• Support training initiatives related to guest handling and service etiquette
• Promote teamwork and effective inter-department communication

Vendor & Administrative Support

• Assist in vendor coordination for F&B and event requirements
• Maintain basic records related to events, vendors, and guest preferences
• Support billing coordination for events and guest services

Property Upkeep Coordination

• Ensure cleanliness and readiness of rooms, banquet halls, and common areas
• Coordinate timely maintenance and pre-event checks
• Report deviations from resort standards to concerned departments

🔹 Skills & Qualifications

• Bachelor’s degree in Hospitality Management / Event Management (preferred)

• 1–3 years of experience

  in guest services, hotel/resort operations, or event coordination
• Strong communication and interpersonal skills
• Basic understanding of F&B operations and event execution
• Ability to multitask and work in a fast-paced hospitality environment
• Guest-centric mindset with strong coordination and organizational skills

🔹 Why Join Us?

• Hands-on exposure to resort operations, F&B, and events
• Opportunity to grow within a professionally managed hospitality environment
• Work closely with leadership and cross-functional teams

Interested candidates with 1–3 years of relevant experience are encouraged to apply.