Posted:4 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

What youll be doing
User Journey & Lifecycle Management: Take ownership of mapping & creating customer journeys across different product lines. This includes diving deep into data; segmenting users into various cohorts and tailoring personalised experiences to their specific stages within the product lifecycle.
  1. New User Activation
  2. Habit Loop Building for Active Users
  3. Lapsed User Resurrection
  4. Upsell/Cross-sell Campaigns
  5. CRM Campaign Execution: Drive the end-to-end execution of CRM campaigns across all key channels, including email, SMS, WhatsApp, and push notifications. This involves managing the entire campaign lifecycle from conceptualization to deployment and post-campaign analysis.
  6. Campaign & Brief Development: Collaborate closely with product and design teams to develop campaign briefs. The objective is to craft campaigns that are not only appealing, but also have a positive impact on core metrics.
What youll need

  • 1-2 years Experience: Possess 1-2 years of hands-on experience in growth or lifecycle marketing,
  • Hands-On Experience with CRM Tools: Have hands-on experience with at least one leading marketing automation platform or CRM system such as MoEngage or Clevertap.
  • Strong Data & Analytical Acumen: Keen to identify/ create growth opportunities by understanding data. Should possess strong analytical skills; nothing like being able to write your own SQL queries.
  • Curiosity to Experiment: Possess a curiosity to know more and a proactive mindset towards experimentation, consistently seeking opportunities to test new tactics and optimize existing metrics

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