Group Manager – Accounts Receivable

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €30.5 Billion international wholesaler with operations in 31 countries through 625 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in
Company Size: 600-650 Headquarters: Pune, Maharashtra, India Type: Privately Held Inception: 2011

Managerial Requirements

Executive presence, Story-telling, Leadership skills, transformation, Conflict management, Stakeholder management, Change management, Project management, Team management, AI & Digital, AGILE ways of working.

Required Technical Competencies

• SAP Sales and Distribution
• MS Office Suite/ Teams

Required Functional skills

• Drive culture and mind set change within teams
• Part of leadership team in driving O2C strategy & Transformation
• Supporting finance target picture roadmap realization for O2C Process and managing transition & projects, adhering to project milestones & timelines
• Monitor, track and control project outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Delivering value to countries through business case realization & improving customer experience (NPS)
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
• Background in Lean Six Sigma is a plus
• IFRS Certification is a plus
• Exposure to IT industry / running IT projects (Automation / ERP implementation) is a plus
• International Exposure (Min 6 months) is a plus.

Behavioral Competencies

• Proactive and Solution oriented attitude
• Leading by example
• Integrity and honesty first approach
• Result self-driven and high motivation
• Excellent negotiation and communication skills
• Cost Leadership
• AI & Digital
• Open to travel & Hybrid working

• Master’s Degree in Business Administration, Finance (reputed institute).
• 12 years+ of experience in O2C (Accounts Receivable) End-to-End Process – Transformation, Transition, Service delivery, Digitization
• Experience in people leadership & leading large teams with O2C processes (50+ FTEs) and driving results
• Experience in driving O2C process transformation including but not limited to process improvements, standardization, best practices and bench marking
• Stakeholder engagement & relationship management
• Set-up, review & baseline business & operational KPI’s
• Has P&L responsibility & Cost leadership
• Out of the above 2+ years of experience in driving organization change management and process transformation including digitization
• Experience in coaching and mentoring teams - Build team capabilities, individual developments & create career path
• Experience in supporting in large strategic impact projects
• Good oral and written communication skills, ability to interact effectively with all levels of management
• Ability to prioritize, manage time effectively, escalate / resolve issues appropriately