Ground Staff Executive - Airport Operations

Hr Contact Us 9138700347

Location:

Roles and Responsibilities

• Manage and oversee all aspects of airport operations remotely to ensure smooth functioning and coordination among various departments.
  
• Serve as a liaison between passengers and airport management, addressing inquiries and resolving issues promptly and efficiently.
  
• Coordinate with airport staff to ensure compliance with safety regulations and procedural protocols.
  
• Lead, train, and mentor junior staff members in remote operation techniques to maintain high levels of productivity and service quality.
  
• Develop and implement strategies to enhance the operational efficiency of airport services.
  

Required Qualifications

• Experience in airport operations management or related field with an emphasis on remote operations.
  
• Demonstrated ability to handle stressful situations with calmness and professionalism, especially in a virtual environment.
  
• Excellent problem-solving skills to address emergencies or operational challenges remotely.
  
• Proficiency in remote communication platforms and technology to facilitate smooth coordination with on-site teams.
  
• Capability to work independently with minimal supervision while contributing positively to the team's objectives.
  

Key Responsibilities

• Monitor airport operations through various digital tools and software to identify areas requiring improvement or immediate attention.
  
• Provide exceptional customer service support to passengers by resolving queries and offering information about airport facilities and services swiftly.
  
• Collaborate effectively with other departments, such as security, maintenance, and customer service, to ensure seamless operations.
  
• Analyse and report on operational performance to senior management to drive continuous improvement.
  
• Stay updated with the latest regulations and standards in airport operations to maintain a high level of compliance.
  

Note:

1. Applications will only be accepted through the ATS link provided above. Profiles shared through other means will not be considered.

2. Proleg-ion does not charge any fee from candidates at any stage. If anyone approaches you for money in exchange for this opportunity, treat it as fraud and report it to us immediately.