We are Hiring for Airport Ground Staff / Customer Service Associate for Leading Airlines @ Chennai Airport for Both Males and Females ( Only Freshers ) Job Responsibility when you work at the Airport Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Assisting with airline Gates & Seats Helping customers with Proper Luggage Tags and Pasting Bar Codes Assisting disabled passengers and those with small children. If you are Complete Fresher, then company will offer you OJT Online or Offline and after OJT Starting Salary will be 25,000 Rs. to 45,000 Rs Per Month +Cab+ Perks Required Experience, Skills, and Qualifications:- Minimum 10+2 or a Graduate Excellent Communication skills Age between 18-25 yrs. Flexibility with changing requirements regarding work hours / days, location and travel Show more Show less
Dear Candidate, We are looking for a Dynamic Candidate with good Communication Skill Roles And Responsibilities Greeting and welcoming passengers, and responding to questions. Checking in baggage. Making reservations. Selling airline tickets. Stocking aircraft with refreshments. Cleaning aircraft after flights. Assisting disabled passengers and those with small children. Providing information to passengers. Show more Show less
Company Description We suggest you enter details here. Role Description This is a full-time on-site role located in Mumbai for an Airport Ground Staff vacancy for freshers graduating in 2025. The ground staff will be responsible for providing customer service to passengers, managing check-ins and boarding processes, assisting with luggage handling, and ensuring the smooth operational flow of the airport. Additional tasks include communicating with various departments to coordinate flights, providing information to travelers, and maintaining safety and security standards. Qualifications Strong Communication and Customer Service skills Proficient Computer Literacy skills Basic understanding of Aircraft and Aviation procedures and protocols Ability to work effectively in a fast-paced, high-stress environment Excellent interpersonal and teamwork skills Flexibility in work hours including weekends, nights, and holidays A high school diploma or equivalent; additional certification in aviation or hospitality is a plus
Job Description: As a ground staff member, you will be responsible for administrative duties and communication with passengers. Your primary duties will involve welcoming passengers, providing information, assisting disabled passengers or those traveling with small children, checking in luggage, taking reservations, and selling tickets. It will be crucial for you to promptly resolve passenger queries and ensure passenger satisfaction. Your role will require outstanding interpersonal skills and the ability to deliver excellent customer service in line with the goals and vision of the airline company. You will need to multitask effectively to ensure that all passengers are comfortable, safe, and well-informed about flight schedules, aircraft delays, weather concerns, and other factors that may impact their travel experience. Key Responsibilities: - Welcome passengers and provide necessary information. - Assist disabled passengers and those traveling with small children. - Check in luggage, take reservations, and sell tickets. - Resolve passenger queries promptly. - Ensure passenger satisfaction by delivering excellent customer service. - Multitask to ensure passenger comfort, safety, and awareness of travel details. Qualifications Required: - Excellent interpersonal skills. - Ability to multitask effectively. - Strong customer service orientation. - Good communication skills. - Prior experience in a customer-facing role would be advantageous. (Note: No additional details of the company were provided in the job description.),
As an applicant for this role, you will be responsible for attending queries from customers through phone calls, in-person interactions, and emails. Your duties will include making recommendations based on customer needs and addressing their complaints effectively. You will also be required to liaise with different internal departments and airlines using web-based tools, showcasing proficiency in handling such interactions. Key Responsibilities: - Responding to customer queries and complaints through various communication channels - Providing recommendations and solutions tailored to individual customer needs - Collaborating with internal departments and airlines using web-based tools effectively Qualifications Required: - Knowledge of the Airline/Aviation/Travel industry - Familiarity with Amadeus/Galileo systems - Excellent communication and interpersonal skills In case of any additional details about the company, kindly provide them.,