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5 - 9 years

7 - 11 Lacs

Mumbai, Delhi / NCR, Bengaluru

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Advanced Troubleshooting: Troubleshoot complex issues related to Windows Server infrastructure, including Active Directory, DHCP, DNS, and File Server. 2. Infrastructure Management: Manage and maintain Windows Server infrastructure, ensuring high availability, performance, and security. 3. Group Policy Management: Design, implement, and manage Group Policy Objects (GPOs) to enforce security and configuration settings across the organization. 4. Scripting and Automation: Develop and implement scripts to automate tasks and improve efficiency. 5. Collaboration and Support: Collaborate with other teams and provide technical support to resolve complex issues. Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad Chennai

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5 - 8 years

2 - 5 Lacs

Mumbai, Pune

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Advanced Troubleshooting: Troubleshoot complex issues related to Windows Server infrastructure, including Active Directory, DHCP, DNS, and File Server. 2. Infrastructure Management: Manage and maintain Windows Server infrastructure, ensuring high availability, performance, and security. 3. Group Policy Management: Design, implement, and manage Group Policy Objects (GPOs) to enforce security and configuration settings across the organization. 4. Scripting and Automation: Develop and implement scripts to automate tasks and improve efficiency. 5. Collaboration and Support: Collaborate with other teams and provide technical support to resolve complex issues.

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5 - 7 years

0 - 0 Lacs

Bengaluru

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Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Expert Client Operations - SCCM and GPO Management You are responsible for: * Run and maintain operations of our existing SCCM environment based on Current Branch. ** Ensure maximum system performance and stability and perform necessary cleanup operations in SCCM and SQL ** Evaluate and introduce upcoming Feature Updates ** Responsible for Disaster Recovery (Backup and Restore) ** Management of boundaries, boundary Groups, discovery methods, security scopes * Create and manage custom Reports * Creation & Modification of Group Policy Objects * Linking of Group Policy Objects * Security Group- & WMI filtering * Client Hardening based on Microsofts Security Baseline * Documentation of Client related policies incl. change documentation * Support in troubleshooting (incident management) and Root Cause Analysis (problem management) for global issues in the topics above * Coordination with internal teams like Service Desk, Field Service, local IT units, License Management team and other infrastructure units like IAM-, AD-, Network-, Data Center- and Security-teams * Creation and maintaining of documentation, Knowledge-Documents and Working-Instructions General skills and qualifications required: * ITIL processes like Incident-, Problem-, Change- and Service Continuity management * Familiarity with regulatory processes like GxP * Relevant professional experience of min. 7 years in IT in a large Enterprise environment with many thousands of users * You have very good analytical skills and you see topics with a broader and comprehensive picture and can easily identify cross-dependencies * Flexibility and keen pursuit of innovation throughout all processes in the continuous search of sustainable new ideas * Willingness to set yourself challenging goals to achieve superior performance * Responsibility for the improvement of all products, services, processes and working routines within your working area * Strong desire to develop and grow by way of taking responsibility and engaging in additional tasks and operations * Very good and mature understanding of English in speaking and writing * You can communicate and express yourself target group oriented * You enjoy working across different teams and cultures and work constructively together in a global company * Professional usage of standard office applications (such as Project, PowerPoint, Excel and Word) is taken for granted * You have a sense of responsibility and pragmatism and you are working customer- and result-orientated Specific knowledge and competencies required: * Verifiable knowledge and expertise of Software packaging processes and tools for identifying alternative solutions and associated pro's and con's * In-depth knowledge about ** SCCM ** WSUS ** Active Directory Group Policy Management * Scripting skills, specifically Powershell would be of advantage * The following certificates would be beneficial ** Flexera Admin Studio *** Certified Repackaging Professional *** Certified Repackaging Specialist ** Microsoft Windows 10 / 11 *** “Installing and Configuring Windows 10” ** Microsoft Systems Center Configuration Manager *** “Administering Systems Center Configuration Manager” ** ITIL Foundation V3 Required Skills SCCM,Group Policy Management,ITIL

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11 - 16 years

22 - 35 Lacs

Maharashtra

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About Company ReNew is a leading decarbonization solutions provider and the first Indian clean energy company to list on Nasdaq (Nasdaq: RNW). With 16.3 GW of commissioned and pipeline utility-scale projects, we are a global company with strong Indian roots. Founded in 2011, ReNew is at the forefront of fighting climate change by offering decarbonization solutions through utility-scale wind and solar offerings, green hydrogen, carbon markets, and energy storage. ReNew has been a pioneer in leveraging digital technologies to accelerate the transition to green energy and address the unique requirements of the B2B segment in India, where we are the market leader. Our mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew is the world’s first clean energy company to be recognized as a Lighthouse by the World Economic Forum. In 2023, we were recognized among ‘Top 15 Climate Tech Companies to Watch’ by the MIT Technology Review. We are a recipient of the Sustainable Market Initiative’s Terra Carta Seal. The COP28 UAE Presidency presented ReNew the ‘Energy Transition Changemaker’ award for developing and deploying the country’s first round-the-clock power project. ReNew’s solar and wind energy projects currently contribute to 1.9% of India’s power capacity and are spread across 150+ sites and 18 Indian states. We have helped prevent 0.5% of India’s total carbon emissions and 1.1% of India’s total power sector emissions, in addition to generating around 130,000 jobs over the past decade Job Description Lead and manage regulatory affairs specific to the Renewable Energy sector in Maharashtra. Formulate and implement advocacy strategies to influence state-level policy frameworks in favor of business interests. Build and maintain productive relationships with key stakeholders including regulators, bureaucrats, policy influencers, and industry associations. Track, analyze, and interpret evolving regulations and policy developments in areas such as: Maharashtra Renewable Energy Policy Industrial Policy and Green Hydrogen Policy Pumped Storage Policy Open Access Regulations and related frameworks Represent the organization at industry forums, regulatory consultations, and policy discussions to advocate sectoral priorities. Prepare and deliver comprehensive regulatory submissions, policy briefs, position papers, and internal strategy presentations. Work cross-functionally with legal, technical, and business teams to assess regulatory impacts and ensure compliance. Identify emerging regulatory risks and opportunities at both the state and central levels and proactively recommend actionable strategies.

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21 - 26 years

22 - 35 Lacs

Maharashtra

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About Company ReNew is a leading decarbonization solutions provider and the first Indian clean energy company to list on Nasdaq (Nasdaq: RNW). With 16.3 GW of commissioned and pipeline utility-scale projects, we are a global company with strong Indian roots. Founded in 2011, ReNew is at the forefront of fighting climate change by offering decarbonization solutions through utility-scale wind and solar offerings, green hydrogen, carbon markets, and energy storage. ReNew has been a pioneer in leveraging digital technologies to accelerate the transition to green energy and address the unique requirements of the B2B segment in India, where we are the market leader. Our mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew is the world’s first clean energy company to be recognized as a Lighthouse by the World Economic Forum. In 2023, we were recognized among ‘Top 15 Climate Tech Companies to Watch’ by the MIT Technology Review. We are a recipient of the Sustainable Market Initiative’s Terra Carta Seal. The COP28 UAE Presidency presented ReNew the ‘Energy Transition Changemaker’ award for developing and deploying the country’s first round-the-clock power project. ReNew’s solar and wind energy projects currently contribute to 1.9% of India’s power capacity and are spread across 150+ sites and 18 Indian states. We have helped prevent 0.5% of India’s total carbon emissions and 1.1% of India’s total power sector emissions, in addition to generating around 130,000 jobs over the past decade Job Description Job Summary: We are seeking a dynamic and experienced professional for the position of Assistant General Manager / Deputy General Manager – Government Relations & Corporate Affairs to be based in Mumbai. The ideal candidate will have a robust network within the Maharashtra State Government, various ministries, and bureaucratic channels. The incumbent will be responsible for managing strategic government relations, stakeholder management, policy advocacy, and ensuring smooth coordination with regulatory authorities. Key Responsibilities: • Establish and maintain strong relationships with key officials in Maharashtra State Government, ministries, regulatory bodies, and other government agencies. • Monitor regulatory and policy developments and provide insights to the management to align business objectives with government priorities. • Liaise with state-level bureaucrats and public sector entities to facilitate project approvals, clearances, and other statutory requirements. • Represent the company in forums, industry associations, and government meetings as required. • Drive advocacy efforts and build support for issues critical to the company’s operations and growth. • Manage and resolve any issues related to corporate affairs, compliance, and regulatory matters. • Prepare detailed reports, briefs, and documentation for internal and external stakeholders. • Support the corporate strategy team in managing ESG, CSR, and sustainability-related government engagements. • Coordinate with legal, technical, and business teams to ensure alignment on regulatory and governmental issues. Preferred Attributes: Experience working with government liaison, public policy, or corporate affairs departments in reputed organizations. • Deep knowledge of the Maharashtra state regulatory landscape and energy/infrastructure policy frameworks. • Ability to work independently as well as in cross-functional teams.

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7 - 12 years

15 - 25 Lacs

Bengaluru

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NTT is hiring for Wintel SME EXP - 7 Years skill - L3 wintel AD, DNS, DHCP, GPO, O365, exchange IF interested please share your profile on- ekta11.kumari@global.ntt Please share profiles with below details Total exp - Rel Exp NP - C CTC - E CTC - C Location. Preferred candidate profile

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4 - 8 years

6 - 11 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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Role & responsibilities • Is responsible for the optimal functioning of the workplace for which he is in charge. • Implements tools to ensure that PC/images are up to date and running. • Workplace tooling management : SCCM, CTERA, AntiVirus, NexThink, BitLocker, Remote Assistance (BOMGAR), OIAR/AGPM. • Manage the conformity and compliancy of the computers through SCCM and Nexthink tools: monthly Patching KPI • Has a global and up-to-date vision of information systems as well as a good company knowledge. • Develops and control the rules for using the workplace in accordance with the norms and standards of company and in compliance with service contracts. Documents, Promotes and monitors their application. • Validates the installation and integration of new images, win packages and software in the production environment by using changes request process • Involve in workplace evolution project with the L3 SHE team. • Processes incidents and problems based on internal or escalated requests: diagnosis of the incident, identification, formulation and follow-up of its resolution, contact end-user to diagnostic, support and solve incidents and tasks. • Proposes improvements to optimize existing resources and their organization. • Provide the documentation of the workplace environemet in ordoer to comunicate inside and outside of the IS Service • Provide instruction and tools to helpdesk for their effectiveness Interested candidate share their profile on jyoti.mehra@safrangroup.com with CTC & notice period details.

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4 - 8 years

5 - 6 Lacs

Kolkata

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Qualifications and Experience 1. Qualifications: Bachelor's degree or equivalent experience. 2. Minimum of 5- or 7-years Windows Systems Engineering experience within a large infrastructure environment 3. Minimum of 5 years UNIX/Linux Engineering experience within a large infrastructure environment 4. Very strong problem-solving skills, with proven ability to analyze, determine root cause and resolution of complex problems 5. Experience in tracking and analyzing performance and resource utilization of systems, as well as recommending capacity changes, upgrades, and enhancements based on technical analysis to ensure high availability and maintenance of SLAs 6. Good analytical skills with the ability to thrive in a fast-paced environment while working independently or in a team environment 7. Strong experience in production support of 24/7 live environments. Must be able to work under extreme pressure with a good understanding of the risks and potential impact of managing client-facing global environments 8. Participate in the implementation of solutions involving data encryption, data masking, secure file transfers, and data leakage prevention 9. Experience with Active Directory including remediation and consolidation, as well as a strong foundation in other directory service technologies including GPO, DNS, and DHCP 10. Hands-on experience designing and configuring Microsoft Windows Server / LINUX or UNIX technology including antivirus, patch management, Citrix, and System Administration tools. 11. Able to work flexible hours (including nights and weekends) if needed Motivated, hardworking, and exceptional attention to detail Proven crisis management skills Strong interpersonal and written / verbal communication skills. Responsibilities : 1. Engineering, implementation, and maintenance of Operating Systems and monitoring tools Daily administration of systems infrastructure. 2. Build and implement automated deployment and management tools and processes for efficiency and consistency. 3. Analysis and resolution of system-related incidents. 4. Participate in the continuous improvement process for refining the architecture, performance, and scalability to improve the quality and uptime of the environment 5. Coordinate the deployment of new hardware to meet client expectations 6. Develop and enhance system policies, procedures, and controls 7. Ensure adherence to Information Security guidelines 8. Collaborate with international clients and global internal teams 9. Technologies integral to our operating environments include: Microsoft Windows 2019/2022, Red Hat Enterprise Linux is a plus, Automation and deployment tools, Virtual IP management Server hardware platforms: Dell / HP / IBM DR technologies: Cloud-based DR, DRaaS (Disaster Recovery as a Service), Virtualization Virtualization Hypervisors: VMware, Ovirt, RedHat KVM SAN/NAS Storage (e.g., Vast, EMC, Hitachi, NetApp) Monitoring tools (e.g., DataDog,WPA, WPR, Nagios, ITRS, Spectrum etc.) AWS / AZURE / GCP experience is a plus

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1 - 5 years

15 - 19 Lacs

Bengaluru

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Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: About The Role As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. This position involves System Verilog real number modeling and functional verification of blocks involved in WAN, GPS radios for 5G products. Roles and responsibilities include: Understanding device functionality, building verification plan, functional Modeling of analog blocks in System Verilog, running and debugging testcases on a large mixed-signal SOC on RTL and Gate Level Netlists. Setting up and running AMS testbenches for RFIC modules. Working with SPICE/Spectre simulators and digital simulators (co-simulation). Analysis and debug Analog circuits. UVM/SV based Testbench creation, verification, creating self-checking tests, regression, debug, coverage analysis, bug tracking Scripting using PERL/Python/Shell to automate day to day verification tasks Working with Analog and Digital design environments like Cadence ncsim, simvision, virtuoso. Working in a fast paced environment with Analog, Digital design/DV, DFT engineers to ensure complete SoC verification Post silicon bringup support Minimum Qualifications Bachelor's degree in Electrical Engineering or Computer Engineering or related field, Masters preferred 2+ years ASIC design, verification, or related work experience Preferred Skills Experience in the following skills: Electrical circuit analysis Verilog, SystemVerilog, UVM Perl or Python Phaselock loops, ADCs, DACs, and serial programming interfaces Writing behavioral models of analog blocks including event driven simulator

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1 - 5 years

3 - 7 Lacs

Mumbai

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About The Role As discussed please find below the JD for Citrix Minimum of 4-5 years experience in Citrix Administration Citrix Administration on XenApp and XenDektop version 7.x & Citrix Virtual Apps and Desktops with multiple sites and farms.. Strong knowledge in troubleshooting of Citrix XenApp and Xendesktop 7.x & Citrix Virtual Apps and Desktops Strong Knowledge on Citrix Components such as Studio, Director, DDC, StoreFront,License Server, VDA, Citrix Receiver and WorkSpace. Installing and publishing applications to the users through XenApp Servers as per Client requirements. Working with multiple application teams and troubleshooting issues related to areas which has an impact on Citrix. Knowledge in Citrix Director and configuring alerts as per best practices. Maintain high availability and perform DR activities between multiple data centers Worked in the area of Virtualization with XenCenter Configuring and troubleshooting Windows Roaming Profile and Mandatory Profile. Capable to perform basic checks in GPO, DNS, DHCP, and Windows Active Directory Administration Review periodic reports of server health, resource usage, user experience, and overall environment performance. Drive service improvement programs. Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents. Competent and demonstrated experience in ITIL processesIncident, Request, Problem and Change Management Willingness to work in shifts including nights and co-ordinate with the team to provide support as per Client's requirements

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5 - 10 years

15 - 30 Lacs

Bengaluru

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Manage Windows/Linux OS on Azure & VMware, configure Active Directory, monitor system health, ensure compliance, and automate OS deployments. Required Candidate profile Engineer skilled in OS management, Active Directory, cloud infrastructure, security protocols, and automation.

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5 - 10 years

10 - 20 Lacs

Chennai, Pune, Bengaluru

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Job Title: Senior System Administrator Location: Pune,Chennai ,Bangalore and Hyderabad Experience: 5 - 10 Years ( Relevant Years ) Salary : 20 LPA Notice Period : 30 Days Max ( Immediate Joiner Preferred ) Job Description: We are looking for a highly skilled Senior System Administrator to manage, maintain, and optimize our IT infrastructure. The ideal candidate will have deep expertise in system administration, server management, virtualization, and cloud technologies to ensure the smooth operation of our enterprise environment. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 5+ years of experience as a System Administrator in a complex IT environment. Strong knowledge of Windows Server, Linux, VMware, and Hyper-V . Hands-on experience with Active Directory, Exchange, Office 365, and virtualization platforms . Proficiency in cloud services (AWS, Azure, GCP) is a plus. Experience with monitoring tools (Nagios, Zabbix, PRTG, SolarWinds) . Expertise in storage solutions, backup technologies, and disaster recovery planning . Strong analytical and troubleshooting skills with the ability to work under pressure. Certifications such as MCSA, MCSE, RHCE, AWS Certified SysOps Administrator are highly preferred. Key Responsibilities: Manage and maintain Windows/Linux servers, ensuring optimal performance and availability. Oversee system security, including patch management, antivirus, and access controls. Implement and monitor backup and disaster recovery solutions. Manage Active Directory, Group Policy, DNS, DHCP, and other core infrastructure services. Troubleshoot complex system issues and provide root cause analysis. Automate administrative tasks using scripting (PowerShell, Bash, Python, etc.). Ensure compliance with IT policies and industry best practices. Work with cross-functional teams to support cloud (AWS, Azure, GCP) and hybrid environments. Monitor system performance and conduct capacity planning. Document system configurations, policies, and procedures. Provide mentorship and technical guidance to junior administrators.

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3 - 8 years

5 - 15 Lacs

Navi Mumbai, Mumbai, Mumbai (All Areas)

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Preferred candidate profile 1. Full Time Education in B.Sc / BE & B.Tech / BCA. 2. Candidate should be stable in his career and education. 3. CTC - Experience * 1.5 /2.5 (depends on interview) 4. Windows Admin with active directory, GPO, VAPT, Patching. 5. Notice Period - Immediate to 30 days joiner. Role & responsibilities 1. Manage Operating on Windows standard operations (patching, Security Request) and changes. 2. provide tech support to other Level 2 team members 3. Coordonate support activities with external support, On-Site Support team, and Safran internal support team 4. Be primary contact for all incident. Analyze, diagnose, propose and implement technical solution to restore the service 5. Participate to application project 6. Perform problem management, root cause analysis and record solutions in the knowledge base. Level 2 knowledge in Windows OS domain: Technologies Operating Systems WINDOWS : • MS Windows Server : Windows Servers 2012 to 2022 administration with related tools (AD, GPO, WSUS, Power Shell, etc) ITSM Processus : Incident Mngt, Problme Mngt, Change Mngt, Change Catalog, CMDB Interested candidate visit Face to face in our office, Please refer below address details:- Safran Digit Office Mumbai - 2nd Floor, Leela Galleria, Andheri-Kurla Road, Andheri East, Airport Road Metro station Mumbai 400059 Interview Date - 5th April-2025 & 7, 8, 9 april 2025 Interview Time - 10am to 5pm

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9 - 12 years

0 - 0 Lacs

Trivandrum

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Role Proficiency: Resolve complex trouble tickets spanning across different technologies and fine tune infrastructure for optimum performance and/or provide technical and people leadership (Hierarchical or Lateral) Outcomes: 1) Mentor new team members in understanding customer infrastructure and processes2) Perform ticket data analysis for incident reduction3) Perform capacity planning based on increased demand 4) Perform root cause analysis to find out corrective and preventive actions after every major incidents and escalations5) Work on problem tickets for finding permanent solutions of repeated issues6) Review and approve roll out and roll back plan for change implementation and ensure adherence for preventing unauthorized changes7) Identify opportunities for continued service improvement and delivery excellence which contributes to cost and optimization benefits to customer Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors. Participate in online knowledge forums reference. Convert the new steps to KB article Perform logical/analytical troubleshooting. Work on problem tickets to identify permanent solutions. Work on and resolve complex tickets spanning across multiple technology towers Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues Stakeholder Management: Lead the customer and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) Work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback. Assist new team members to understand the customer environment day-to-day operations and people management for example roster transport and leaves. Prepare weekly/Monthly/Quarterly governance review slides. Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Servera. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back upa. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage & backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Clouda. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Toolsa. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoringa. Skills in monitoring of infrastructure and application components10) Databasea. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis:a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage and Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Job Summary: We are looking for a highly experienced Senior Wintel Engineer with 12-15 years of expertise in VMware, Wintel, Azure IaaS, Active Directory, automation (Ansible, PowerShell, Python, Bash), and basic knowledge of Pure Storage. The ideal candidate will be responsible for designing, implementing, and optimizing enterprise-level Windows and virtualization infrastructure in hybrid cloud environments. Key Responsibilities: - Architect, deploy, and manage Wintel-based infrastructure across on-premises and Azure cloud environments. - Design, configure, and maintain VMware vSphere, ESXi, vCenter, and virtualized workloads. - Manage Azure IaaS, including VM provisioning, networking, backup, and monitoring. - Administer and optimize Active Directory (AD), Group Policies, Entra ID, and authentication mechanisms. - Automate infrastructure provisioning, configuration management, and system administration using Ansible, PowerShell, Python, and Bash scripting. - Troubleshoot complex Windows Server, VMware, and cloud infrastructure issues, ensuring high availability and performance. - Work on server hardening, patching, and security policies to maintain a compliant environment. - Perform storage provisioning and integration with Pure Storage (basic knowledge required). - Collaborate with networking, security, and DevOps teams to ensure seamless infrastructure integration. - Mentor and guide junior engineers, fostering best practices in infrastructure management. Qualifications & Experience: - 16-20 years of experience in Wintel engineering, VMware, and cloud infrastructure. - Extensive experience in Windows Server administration (2016/2019/2022), Active Directory, and GPO management. - Strong expertise in VMware (vSphere, ESXi, vCenter) and virtualization technologies. - Hands-on experience with Azure IaaS, cloud automation, and migration strategies. - Proficiency in Ansible, PowerShell, Python, and Bash scripting for automation and configuration management. - Basic knowledge of Pure Storage and storage provisioning. - Solid understanding of security best practices, system hardening, and compliance standards. - Excellent troubleshooting skills for resolving complex infrastructure issues. - Strong communication skills and experience in stakeholder management. - Certifications such as VMware VCP, Microsoft Azure Administrator/Architect, or similar are preferred. Preferred Skills: - Experience in hybrid cloud environments integrating on-premises and Azure solutions. - Familiarity with containerization (Docker/Kubernetes) and Infrastructure as Code (IaC) principles. - Understanding of networking concepts (DNS, DHCP, VPN, Load Balancers) in enterprise environments. - ITIL framework knowledge for incident, problem, and change management. Required Skills Windows,Vmware Virtualization,Ansible

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5 - 10 years

5 - 9 Lacs

Bengaluru

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Job ID/Reference Code INFSYS-NAUKRI-204767 Work Experience 5-12 Job Title EUC Analyst Responsibilities O365, Windows, GPO, p.Shell scripting, Intune, Azure AD/Vdi security, Jamaf (MAC), BYOMoblie, SCCM, AV-Defender Etc. VIP Support, VDI L2, Printer (Managed Service by Reco), Teams, Exchange - Mialbox creation, JML, Sharepoint Preferred Skills: Technology->Infrastructure-Server Administration->Cloud Infrastructure->Azure Administration Technology->Infrastructure-Server Administration->Active Directory Technology->EUC->EUC-Others Technology->EUC-Patching_and_Distribution->SCCM Technology->Server-OperatingSystemAdministration->Windows Server Admin->Windows Technology->Mobile Device Management->Intune Technology->Enterprise Mobility Solution->MS Azure AD MS Azure RMS MS Intune Technology->Office 365->SharePoint Online Technology->Mac - Administration->MAC OS Support casper Educational Requirements Master Of Engineering,Bachelor Of Science,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

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3 - 6 years

5 - 15 Lacs

Chennai

Hybrid

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Your key responsibilities Engage and contribute to the Identity & Access Management projects Provide Level 3 and Level 4 support for the system within agreed service levels. Ability to work independently, adapt quickly, and maintain a positive attitude. At least 3-6 years of Active Directory / Azure Active Directory (Entra) experience Have experience in maintaining & administering Active Directory Knowledge of Bulk updates using scripts Managing backup/restore of AD database. Must have good experience in handling escalated issue and providing RCA. Experienced in AD server migration, deployment, and DC promotion. Knowledge on AD migrations from one domain to another domain will be an added advantage. Good verbal & written communication, technical document writing Awareness of security standards such as NIST and CIS Must have knowledge on AD Core Servers handling through command lines. Must have hands-on experience on managing Azure AD connect server synchronization. Experience on handling synchronization issues on Azure AD Connect and troubleshoot. Preparing Operational Manual, Procedure Documents & Design Documents Understands concepts of Authentication, Authorization, Provisioning, Identity and Access Management Good knowledge of basic security concepts and certificate management Understanding of Authentication, Authorization, MFA, SSO, Federation, and Directory Services concepts Supporting Single Sign-On (SSO) infrastructure, analysing issue related to SSO and Multi-Factor Authentication (MFA) Strong knowledge about OAuth, OpenID and SAML concepts, Proficient in Azure Active Directory B2C & B2B connections Technical knowledge of Active Directory and experience with user and computer account administration Understanding of Active Directory Forest, domain, trust, permissions, access control lists and related concepts Knowledge and experience of AD concepts like FSMO roles, DNS, DHCP and Group Policies, AD SIEM and log events, AD Sites, GPO, Build it groups, Policies, Directory Sync Hands on experience on end-to-end Identity and Access Management Tools such as Active Directory, Azure AD Operations. Should be flexible to work on new technology on IAM domain. Worked in capacity of techno-functional role of Identity and Access Management Implementation Worked in client facing role. Good understanding of Identity Access Management solutions Hands-on experience or good knowledge on Active directory domain migrations will be an added advantage. Need to be thorough in their respective tool with hands-on experience involving configuration, implementation & customization. Prior experience working in remote teams on global scale. Implement and manage the effectiveness of Incident, Service Request, Change and Problem management processes for the service area. Ability to perform Root Cause Analysis and suggest solutions to avoid errors. Resolve technical issues through debugging, research, and investigation. Strong communication skills, both verbal and written Perform systems analysis and tuning to ensure optimal infrastructure response.

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12 - 20 years

35 - 60 Lacs

Bengaluru

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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role I nfrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally “figuring it out.” This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else. You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges – in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have! This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 9+ Years of experience AD Architecture in L4 Design, deploy, Installation, configuration and administration of Active Directory Domain controllers, DHCP, DNS, GPO, DFS, SCOM. Enterprise IT application experience Active directory operational management , Monitoring AD infrastructure , set up domain and forests securing resources using active directory, understanding back up , restoration procedures, Group policy management, DFS (distributed file system ) for file share knowledge on WIN, DNS, Quest tools Hands-on experience in at least one of the following: software development, DevOps engineering, systems administration, or systems architecture in public cloud AWS domain In-depth knowledge of Windows and Linux Operating Systems Must have experience driving for engineering solutions and working across teams Extensive experience and judgment to plan and accomplish goals Ability to apply general rules to specific problems to produce conclusions and responses. Ability to communicate effectively, both verbal and written Strong process improvement experience Preferred Technical and Professional Experience In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus Exceptional judgment and decision-making abilities Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to details Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

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1 - 6 years

5 - 8 Lacs

Gurgaon

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Looking for immediate joiners. US Voice Process. Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Perks and benefits : -B2B profile -Upto 8.4 LPA Interested, Call : Rose (9873538143 / WA : 8595800635) rosejobfinder@gmail.com Job Finder

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10 - 18 years

16 - 31 Lacs

Pune

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Functional knowledge Good experience in end-to-end OTC cycle (Collections/Cash apps/Dispute Management/Credit Management etc) Experience in project management required Experience in FTE calculation and effort estimation Experience in implementation of tools Knowledge of RPA and automations SAP knowledge strongly preferred Knowledge of excel/ppt/PowerBi DPM/DTP/SOP preparation and review Process improvement methodology: Has process improvement acumen. Account Management: Knows the counterparts at client side and maintains a strong relationship with them. Brings in domain expertise to identify pain areas of the client, recommend, and implement solutions Identify improvement areas within the process and support implementation post client sign-off Customer Orientation Understands to the expectations from own role to ensure delivery on client expectations responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution Is mindful of customer feedback, voice of customer - works to implement action plans to address issues Transition Management: Prior Transition experience is preferred. Accountability: Ensure projects are completed time and with agreed output Is proactive in raising red flags, escalating situations without precedence, issues, etc. Collaboration & Teamwork Is proactive in meeting counterparts and key people from same or different units that he / she is required to work with Establishes a clear understanding on the larger goals that both parties need to contribute to In case of differences with others, makes efforts to understand the others' priorities and contexts; always keeps the larger goal in mind for resolving these differences Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required. Analytical Thinking & Problem Solving: Breaks problems into logical parts and approaches these in a systematic sequential manner Analyses causes and inter-linkages between apparent and not-so-apparent factors; has an investigative approach to identifying reasons for anomalies to happen Contributes significantly in brainstorming sessions or on the basis of own experience to problem resolution; defines solutions for problems both the immediate problem as well as to ensure non-recurrence of the problem by addressing the root cause Gathers information, trends, and analyses cause-effect relationships for anomalies, errors, and aberrations in output Proposes and implements process improvements. Communication skills Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Anticipates areas where support or influence will be required Can influence using data, facts as well as different viewpoint Demonstrates requisite verbal and written communication skills

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5 - 10 years

8 Lacs

Pune, Bengaluru, Hyderabad

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Role & responsibilities Role : Technical Lead Experience :- 5+ years Job Location :- Hyderabad Primary Secondary location - Bangalore and Pune Note: - Only Night Shifts. Shift Time :- 5.30 PM to 3.30 AM and 9.30 PM to 6.30 AM. Preferred candidate profile Job Description Standard for all Tracks The ideal candidate for the Support Engineer role should have over 9 years of experience in Windows Active Directory, including customer-facing or customer support roles. They should possess good communication skills and be flexible to work in shifts, following the US holiday calendar, with the majority of work time being in the EST time zone. Soft skills are essential, including leadership to handle technically challenging and politically sensitive customer situations. The candidate should have strong communication skills, with excellent spoken and written English, and the ability to gather information quickly, explain customer responsibilities, communicate next steps and status, and inspire confidence. The successful Support Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services. Demonstrable troubleshooting skills and the ability to collaborate with cross-teams are also required. Team Handling Experience must Active Directory: Domain Controller promotion and restore. Group Policy , design, management and troubleshooting. AD Replication, Site, Sitelinks, and Bridgehead Servers Active Directory Authentication, Kerberos and NTLM Active Directory Domain Trust, Trust Types Account Lockout , event ID validation and troubleshooting. User Profile, Types of Profiles, and troubleshooting Windows Time, configuration, and troubleshooting Public key infrastructure (PKI), CA hierarchy, Configuration, design, and troubleshooting Active Directory Performance, DC high memory, CPU and crash troubleshooting DNS Server management including DNS zone migration, design, and configuration •DHCP Server management and IP address management FSMO Roles functionality of them. Difference between GPupdate gpupdate /force Sysvol folder how is it replicated. Group policy operational logs, gpsvc logs. AD replication, bridgehead server, intersite and intra site replication. Authentication in AD(Kerberos 3 phase ticketing, NTLM) delegation in Kerberos and types.

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3 - 8 years

4 - 9 Lacs

Nagpur

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We are looking for an experienced IT Support Engineer who will be responsible for managing and maintaining our clients IT infrastructure, including Office 365 applications, Azure, cloud services, desktop systems, and servers. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for providing exceptional customer service. Responsibilities : The handling of the tickets assigned to you by your team lead. Initial problem diagnosis of the case as well as next steps Identify and discuss root cause of user technical issues. Correctly follow the processes and procedures set out for your team. Work together efficiently with onsite technicians to correctly diagnose and troubleshoot issues. Respond to assigned tickets/tasks in accordance with Service Level Agreement guidelines. Update technical support documentation when required. Configure and troubleshoot Office 365 applications, including Exchange Online, SharePoint Online, and Teams Provide desktop support to end-users, including software installation, troubleshooting hardware issues, and resolving technical problems. Administer Windows Server infrastructure, including Active Directory, Group Policy, and DNS Monitor system performance and security and implement appropriate measures to ensure the integrity and availability of IT systems. Collaborate with other IT teams to implement and support IT projects and initiatives. Document IT processes, procedures, and configurations. Requirements : Minimum of 3-8 years of experience in IT support roles, with expertise in Office 365, Azure, desktop support, and server administration Basic knowledge of On-Premises and/or Azure cloud services, including Active Directory, Hyper-V Virtual Machines, and Storage Proficiency in configuring and troubleshooting Office 365 applications, such as Exchange Online, SharePoint Online, and Teams Experience with desktop support, including Windows and macOS operating systems, hardware troubleshooting, and software installation. Familiarity with Windows Server administration, including Active Directory, Group Policy, and DNS Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Modern Desktop Administrator Associate) preferred but not required. Working knowledge of a range of diagnostic utilities and processes Working knowledge of help desk/incident management systems Exceptional phone etiquette Exceptional English written and oral communication skills. Knowledge of customer service principles and practices Effective listening skills Exceptional customer service orientation Must be able to identify and understand issues, problems, and opportunities. Experience working in a collaborative team environment.

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3 - 6 years

7 - 11 Lacs

Bengaluru

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Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional Requirements: Primary skills:Technology->EUC-AppVirtualization->Citrix XenApp,Technology->EUC-Patching_and_Distribution->SCCM,Technology->Infrastructure-Server Administration->Active Directory,Technology->Open System->Shell scripting,Technology->Server-OperatingSystemAdministration->Windows Server Admin Preferred Skills: Technology->Open System->Shell scripting Technology->Infrastructure-Server Administration->Active Directory Technology->EUC-AppVirtualization->Citrix XenApp Technology->EUC-Patching_and_Distribution->SCCM Technology->Server-OperatingSystemAdministration->Windows Server Admin->Windows Additional Responsibilities: Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Educational Requirements Master Of Engineering,Bachelor Of Science,Bachelor of Engineering,BTech Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

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5 - 9 years

8 - 14 Lacs

Bangalore Rural

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Experience- 4.5 to 9 years Experience in Hyper-v cluster, MS cluster Administration, Hyper-V replication, S2D cluster, Azure stack HCI, Networking , Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. Need to be flexible to work in shifts and work from Office. Technical Skills:- Extensive troubleshooting skills and problem-solving ability required for MS Cluster, Hyper-V cluster and Azure stack HCI. Hyper-V - Strong knowledge and experience required for Installation , Configuration and end to end management of Hypervisor and VM running on Hyper-V. Azure stack HCI strong knowledge and troubleshooting experience required on S2D stack HCI cluster. Good experience required on Installation, configuration , backup and restoration of stack HCI nodes Cluster - Strong Knowledge and experience required for MS Failover Cluster Installation, configuration and troubleshooting of cluster issues. Ability to provide the RCA with the available logs. Windows - Server 2008 till 2022 installation, configuration, and end to end support for OS related issues. Dump file analysing. Patching - Good Experience required in Azure stack HCI OS patching and firmware upgrade for stack HCI nodes. Good Knowledge required on DNS, DHCP and GPO Tools - Good experience required on various MS tools like, Perfmon , procmon and netmon. Scripting Good to have PowerShell scripting knowledge. Process Good Knowledge on ITIL process.

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5 - 9 years

8 - 14 Lacs

Bengaluru

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Experience- 4.5 to 9 years Experience in Hyper-v cluster, MS cluster Administration, Hyper-V replication, S2D cluster, Azure stack HCI, Networking , Performance Tuning, Patch Management, Windows Upgrades into production environment, including customer facing or customer support roles. Need to be flexible to work in shifts and work from Office. Technical Skills:- Extensive troubleshooting skills and problem-solving ability required for MS Cluster, Hyper-V cluster and Azure stack HCI. Hyper-V - Strong knowledge and experience required for Installation , Configuration and end to end management of Hypervisor and VM running on Hyper-V. Azure stack HCI strong knowledge and troubleshooting experience required on S2D stack HCI cluster. Good experience required on Installation, configuration , backup and restoration of stack HCI nodes Cluster - Strong Knowledge and experience required for MS Failover Cluster Installation, configuration and troubleshooting of cluster issues. Ability to provide the RCA with the available logs. Windows - Server 2008 till 2022 installation, configuration, and end to end support for OS related issues. Dump file analysing. Patching - Good Experience required in Azure stack HCI OS patching and firmware upgrade for stack HCI nodes. Good Knowledge required on DNS, DHCP and GPO Tools - Good experience required on various MS tools like, Perfmon , procmon and netmon. Scripting Good to have PowerShell scripting knowledge. Process Good Knowledge on ITIL process.

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3 - 5 years

2 - 6 Lacs

Bengaluru

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Job Title Windows Server Admin Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Preferred Skills: Technology->Server-OperatingSystemAdministration->Windows Server Admin Educational Requirements Bachelor of Engineering Service Line Cloud & Infrastructure Services * Location of posting is subject to business requirements

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