Job
Description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Cyber Managed Service -Senior– TDR/SOC Process Consultant TDR/SOC (Security Operations Center) Process Consultant who specializes in analyzing, designing, and optimizing the processes and workflows within a SOC to enhance its operational efficiency and effectiveness. This role involves a deep understanding of cybersecurity operations, incident response, and the tools and technologies used in a SOC environment Job Summary: The SOC Process Consultant is responsible for evaluating and improving the SOC's operational processes and procedures. They work closely with SOC management and analysts to identify bottlenecks, inefficiencies, and areas for enhancement. The consultant develops strategies to streamline workflows, integrate best practices, and leverage technology to maximize the SOC's capabilities. Key Responsibilities: Process Analysis and Evaluation: Conduct comprehensive assessments of current SOC processes, including incident detection, analysis, response, and reporting. Identify inefficiencies, redundancies, and gaps in SOC operations that could impact performance and security posture. Process Design and Optimization: Design and implement improved processes and workflows that enhance SOC efficiency, accuracy, and response times. Develop and integrate best practices and standard operating procedures (SOPs) into SOC activities. Technology Integration: Evaluate and recommend tools, technologies, and automation solutions that can support and enhance SOC processes. Assist with the implementation and configuration of new systems or tools within the SOC. Change Management: Lead change management initiatives to ensure smooth adoption of new processes and technologies within the SOC. Communicate changes effectively to all stakeholders and provide training and support as needed. Performance Measurement: Establish key performance indicators (KPIs) and metrics to measure the effectiveness of SOC processes. Monitor and analyse performance data to identify trends and areas for further improvement. Documentation and Reporting: Create and maintain comprehensive documentation of SOC processes, procedures, and guidelines. Prepare reports and presentations for SOC management and stakeholders to demonstrate process improvements and outcomes. Collaboration and Communication: Work collaboratively with SOC analysts, engineers, and management to understand their challenges and incorporate feedback into process enhancements. Facilitate communication between the SOC and other organizational units to align security processes with business objectives. Qualifications: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field. Relevant certifications (e.g., PMP, ITIL, Six Sigma) are beneficial. Proven experience in process improvement, consulting, or a similar role within a cybersecurity or IT environment. Strong understanding of SOC operations, incident response, and cybersecurity best practices. Excellent analytical, problem-solving, and project management skills. Strong communication and interpersonal skills, with the ability to influence and drive change. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
