GM - Technology Enterprise Solutions

Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role Enterprise Head Job Level/ Designation M3 Function / Department Technology (Transport Operations) Location Cluster Headquarter Job Purpose Responsible for all the enterprise circuit feasibility, delivery, Assurance and partner governance Delivery and assurance of Fixed Line Services Onnet and Offnet Last miles as per committed timelines. Revenue realization of 90% of in month delivery and 95% of target order value. Revenue realization of 80% for order book by segment within 90 days timeline Improve overall link delivery experience through Group Engagement -CRFS Compliance -92% Need to build best team to achieve all KPI parameters. TOP200 and rest of customer availability as per committed and need to work towards customer experience improvement Key Result Areas/Accountabilities DELIVERY- Revenue realisation of 80% revenue as per Order book in a month within next 90days Connected location / soft upgrade delivery TAT<=7days. Not Connected Fiber Delivery TAT 4 weeks for 95% of orders Not Connected UBR Pole Delivery TAT 2 Weeks for 95% of orders Not Connected UBR Tower Delivery TAT 4 Weeks for 95% of orders OFFNET Delivery TAT 4 Weeks for 95% of orders Revenue realisation of 90% of in month delivery CRFS compliance-92% across the board Average Delivery TAT to be reduced to 8 weeks from WO to commissioning of order in OSM Efficient Material planning and Capex management within budget guidelines and Inventory ageing of 45 Days. Technology innovation at low cost PTMP Radio UBR, IPficationof UBR rollout (New & Operational). Cost Optimization on Active/ Passive infrastructure and Transportation cost. Feasibility Fiber/UBR/MW -3 Days Desktop -2 Days OFFNET -7 Days Assurance Need to maintain fault rate MTTR Service migration for CXX improvement TOP200 availability >99.5 % and rest of customer>99% Field Operations Best operational practice of field E2E field operations handling for delivery, operations and feasibility Ensure HSW compliance of team Ensure all field compliances (PM, audit, etc) Competency building of field and zone team Core Competencies, Knowledge, Experience 10 ~ 14 years of Telecom domain experience in field projects & operations Strong Project Management & Programme Management Expertise in Transmission Network Rollout Driving Vendors, Field Team, and Circle Teams for timely Project Completion. Good Knowledge and understanding of Transport Network Technologies & Topologies of both Optics ( DWDM, PTN, SDH ) and IP ( Internet protocol) / MPLS Etc.. Project management certification is desired Handling change management, Material logistics & Inventory management. 100% compliance to Vodafone Idea Limited HSW policies and procedures. Knowing and handling inventory management Must Have Technical / Professional Qualifications BE in Electronics & Telecommunication/IT. Must have Project Management certification and CCNP certification Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership Show more Show less