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Global Service Executive

Global Service Executive

Cosmos Impex

2 - 5 years

2 - 4 Lacs

Vadodara

Posted:1 week ago| Platform:

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Skills Required

Customer Support Handling Customer Queries Customer Service Technical Support Customer Complaints SLS Query Resolution Service Management Quotation

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Job Type

Full Time

Job Description

Role & responsibilities :- Coordinate with all global partners to resolve their service issues/spare parts requirement and application related issues. Take the updates and track the service complaints until it is resolved. Spare parts support (Quotation / invoice / dispatch) Ensure that all the machines are registers in SLS system with intact information. Organize training (offline/online) to improve the knowledge level (skill) of partners. Record all the events, track all events and make summary & report with the help of administration team & Tech Team for DRMs. Basic Awareness of CNC machine Basic Mechanical assembly Basic Electrical / Electronic Component

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Cosmos Impex

www.cosmosimpex.com

International Trade

Mumbai

100-150 Employees

4 Jobs

Key People

Ravi Sharma

CEO
Anita Desai

Operations Manager
Vikram Singh

Head of Sales

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Global Service Executive

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