Global HR Professional

Regency Technologies

3 - 5 years

8 - 11 Lacs

bengaluru

Posted:-1 days ago| Platform:

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Skills Required

service delivery service management data analysis sap analytical information management continuous improvement operations analytics logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Metrics, Reporting & Analytics

Develop, maintain, and enhance HR service delivery dashboards and reporting tools.
Track, and report on key performance indicators (KPIs), service level agreements (SLAs), and other HR operational metrics.
Provide regular and ad-hoc reports to HR leadership, service delivery teams, and business stakeholders.
Ensure accuracy, consistency, and integrity of HR service delivery data across systems and reports.

Data Insights & Continuous Improvement

Analyze HR service performance trends and identify areas for improvement.
Provide actionable insights and recommendations to enhance efficiency, quality, and employee experience.
Partner with HRSD leaders to recommend improvements based on data analysis and findings.

Stakeholder Engagement & Collaboration

Act as the subject matter expert for HR service delivery reporting and metrics.
Partner with HR Business Partners, Centers of Excellence (COEs), Finance, and IT to ensure alignment of reporting standards.
Support leadership decision-making through the preparation of executive-level reports and presentations.

Technology & Systems Management

Leverage HR technologies (e.g., Workday, ServiceNow) to capture, analyze, and report data.
Partner with HR Technology teams to enhance reporting capabilities and ensure system data supports reporting needs.

The Ideal Candidate

Proven experience ( 3-5 yrs) in HR operations, metrics, and reporting roles.
Strong analytical and problem-solving skills, with experience in data visualization and reporting tools (Tableau, Power BI, Looker, Google suite)
Knowledge of HR processes, service delivery models, and HR systems (Workday, SAP, ServiceNow, etc.).
Ability to translate complex data into clear, actionable insights for non-technical audiences.
Excellent communication, stakeholder management, and presentation skills.
Detail-oriented with strong commitment to accuracy and data integrity.

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