Functional Architect

We are seeking a hands-on Functional Architect to lead the design and delivery of scalable digital solutions on Iron Mountain s Insights DXP and related platforms. You ll work directly with clients to understand business needs, define user journeys, and translate them into functional designs that guide development. This role bridges business and technology, ensuring delivery of impactful, user-centric solutions in a fast-paced, agile environment. Your Role in Our Mission: Understand client goals, processes, and challenges to define value-driven solutions. Lead discovery sessions, map user journeys, and develop functional specifications and user stories. Design content models, workflows, metadata, and UI frameworks aligned with platform capabilities. Collaborate with Technical Architects, Product Managers, and Engineers for seamless delivery. Guide implementation teams, validate deliverables, and support testing and issue resolution. Mentor junior team members and contribute to best practices, templates, and frameworks. Provide product feedback and stay current on ECM, DAM, BPM, RPA, and cloud trends. What Excites Us: Bachelors/Master s degree in Computer Science, Engineering, or related field. 10+ years of experience in solution design or functional architecture roles. 3-5 years in client-facing architecture roles within consulting or system integration. Strong knowledge of ECM, digital workflows, and SaaS/cloud platforms (AWS preferred). Skilled in Agile delivery, user story creation, and sprint planning. Excellent communication and stakeholder engagement skills. Certifications (e.g., TOGAF, CPSA) are a plus. Preferred Experience: Platforms: Alfresco, Documentum, FileNet, SharePoint, AEM Tools: Kofax/KTA, REST APIs, JSON, XML Concepts: Microservices, low-code/no-code, cognitive services, search technologies (Solr, Elasticsearch)