Posted:3 days ago|
Platform:
Work from Office
Full Time
We are seeking an experienced and detail-oriented Order Management Assistant Manager to assess the day-to-day operations of the order management function. This role is responsible for ensuring timely and accurate order processing, team performance, stakeholder coordination, and continuous process improvement. He / She will act as a key liaison between internal teams and external stakeholders to drive service excellence and operational efficiency.
Education Background
Graduate in Commerce.
MBA/ICWA/CA (Intermediate) a plus
Work Experience
8 to 10 years in Order to Cash process of which 2 to 3 in a Supervisory role. Prior experience in Contracts set-up role is a must. Proficiency in ERP systems and Excel required
SAP ERP experience preferred
Key Responsibilities
Key Performance Parameters
1 Planning & Execution | 2- Process Efficiency & Optimization | 3- Stakeholder Communication | 4 - Compliance & Risk Management | 5 Team Management
Essential Knowledge and Analytical Skills
MS Office /Outlook
Fluent in business English; both written and verbal communication skills essential
Open to work in Flexible Shifts & Hybrid Work Environment
Extended hours may be required in meet deadlines. It would be required to work with colleagues across different geographies and time zones
Must demonstrate a strong commitment to integrity, internal controls and data privacy
Managerial and Soft Skills
Should be a Good Team Player & Process driven person
Must be able to manage multiple priorities and able to work well in a fast paced, dynamic environment
Fluent in business English; both written and verbal communication skills essential
NTT DATA, Inc.
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