General Manager Operations

You are applying for the role of General Manager-Operations at a stealth company operating 50-100 bedded hospitals in Mumbai. As the General Manager-Operations, your key responsibilities will include: - Operations Management: - Manage day-to-day activities across all facilities, ensuring efficient workflow and resource allocation. - Identify new locations for expansion and ensure compliance with laws. - Facilitate collaboration between clinical staff, administrative teams, and external partners. - Doctor Engagement: - Build and maintain strong relationships with doctors and serve as the main point of contact between doctors and the clinic. - Service Enhancement and Quality Management: - Lead initiatives to improve patient experience and promote the adoption of new technologies. - Ensure the implementation and maintenance of quality management systems. - Patient Feedback and Experience: - Oversee the patient feedback process, analyze results, and implement improvements to enhance patient satisfaction. - Cross-Functional Collaboration: - Collaborate with clinical and non-clinical departments to deliver high-quality healthcare services. - Coordinate with the facility manager to ensure efficient facility operations. - Cost Control and Resource Management: - Identify and execute cost-control measures while maximizing resource utilization. - Optimize material and pharmacy management for cost-effective delivery of services. Qualifications required for this role: - Preferred 7-10 years of experience in hospital management, healthcare operations, or a related field. - Previous experience in handling operations of facilities/units/clinics is preferred. - Strong interpersonal and communication skills. - Strategic thinking and problem-solving skills. - Experience in driving digital initiatives and managing revenue targets. - Leadership experience with a track record of managing and developing teams.,