Strategic Planning Growth:
Develop and execute long-term strategic plans to achieve the revenue growth target from 100 Cr to 500 Cr over the next 5 years.
Identify new market opportunities and innovative approaches to expand product offerings and customer experience.
PL Management:
Take ownership of the businesss PL, ensuring sustainable profitability and growth.
Set financial targets, monitor performance metrics, and implement corrective measures when necessary.
Operational Leadership:
Oversee day-to-day operations, ensuring efficiency and high standards across all departments.
Drive operational excellence and continuous improvement initiatives.
Sales Marketing Oversight:
Lead the Sales and Marketing teams to develop and implement strategies that enhance market penetration and conversion ratios.
Enhance brand visibility and drive customer acquisition and retention initiatives.
Customer Client Relationship Management:
Champion initiatives to elevate customer experience and satisfaction.
Manage key client relationships and ensure alignment with business objectives.
Team Leadership Development:
Provide strategic direction and mentorship to a diverse team comprising heads of Sales (and Marketing), Design, Operations, CRM, and Quality.
Foster a collaborative and high-performance culture to achieve organizational goals.
Innovation Technology Adoption:
Promote new product development and the adoption of technology solutions that improve operational efficiencies and customer experience.
Qualifications Experience
Experience:
A minimum of 18 years of senior leadership experience with proven expertise in managing large teams and diverse business functions.
Demonstrable experience in running a business and managing full PL responsibilities.
Experience in the interiors or related industry is preferred but not mandatory.
Education:
MBA from a reputed institution is preferred. However, extensive and relevant industry experience will be given significant consideration.
Key Competencies:
Strategic Vision: Ability to craft and execute long-term strategies.
Financial Acumen: Strong understanding of financial management and PL oversight.
Leadership: Proven capability to lead, inspire, and manage large teams.
Operational Expertise: Experience in streamlining processes and improving operational efficiency.
Stakeholder Management: Excellent skills in managing relationships with clients, vendors, and internal teams.
Customer Experience Management: Commitment to delivering exceptional customer service. Problem Solving: Strong analytical and decision-making abilities.
Key Performance Indicators (KPIs)
Financial Metrics:
Revenue growth and profitability targets.
PL performance and cost management.
Operational Metrics:
Conversion ratios and operational efficiency.
Adoption of new technology and process improvements.
Customer Vendor Satisfaction:
Customer satisfaction scores.
Vendor relationship and satisfaction metrics.
Team Innovation:
Employee satisfaction and retention.
Successful new product development initiatives.