General Manager

Operations Management: Oversee day-to-day hotel operations, ensuring smooth functioning across all departments – front office, housekeeping, F&B, and maintenance. Sales & Business Development: Leverage strong connections within the Goa tourism and travel market to increase bookings through B2B partners, online platforms, and direct channels. Identify and act on new business opportunities and revenue streams. Staffing & HR: Build a reliable staffing network to ensure timely hiring of skilled personnel. Supervise recruitment, training, and development of staff. Ensure high employee morale and performance. Training & SOP Development: Design and implement detailed Standard Operating Procedures (SOPs) for each department. Conduct regular training sessions to maintain service excellence and consistency. Guest Experience: Ensure high standards of customer service and guest satisfaction. Resolve escalated guest issues promptly and professionally. Budgeting & Cost Control: Prepare and manage budgets, monitor expenses, and implement cost-control measures while maintaining service quality. Compliance & Safety: Ensure the hotel complies with all health, safety, and legal requirements. Job Types: Full-time, Permanent Pay: From ₹40,000.00 per month Benefits: Food provided Schedule: Rotational shift Ability to commute/relocate: Goa, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: Management: 10 years (Preferred) Work Location: In person