General Manager (F-Cafe) Hospitality

Job Description

The General Manager plays a pivotal role in the success of an organization, responsible for overseeing daily operations and ensuring that business goals are met efficiently and effectively. This individual acts as a bridge between upper management and staff, championing the vision and mission of the organization while driving productivity and employee engagement. The General Manager is crucial in implementing strategies that propel growth and profitability, allocating resources wisely, and fostering a positive work environment. This role also entails the oversight of diverse departments, ensuring cohesive collaboration among teams and promoting a culture of accountability and innovation. By analyzing market trends and operational data, the General Manager makes informed decisions that lead to long-term success, making this role essential in shaping the direction of the company. Key Responsibilities Develop and implement business strategies to achieve goals. Oversee daily operations to ensure efficiency. Manage financial performance, budgeting, and forecasting. Lead and mentor department heads and teams. Foster a positive workplace culture for employee engagement. Analyze performance metrics and implement improvements. Coordinate cross-departmental collaboration and communication. Serve as a key decision maker in operational strategies. Monitor competitor strategies and market trends. Ensure compliance with legal and regulatory standards. Address customer feedback and service issues timely. Identify growth opportunities and develop action plans. Prepare reports for stakeholders on performance and strategy. Manage relationships with partners and vendors. Drive innovation to improve business processes and services. Required Qualifications Bachelor s degree in Business Administration or related field. Master s degree or MBA is a plus. Minimum of 7-10 years of experience in management. Proven track record of achieving results in leadership roles. Strong financial management skills. Excellent verbal and written communication skills. Ability to make data-driven decisions. Experience in project management and operations oversight. Ability to lead diverse teams and manage conflict. Strong knowledge of industry regulations and practices. Proficiency in business software and analytics tools. Experience in strategic planning and execution. Ability to adapt to changing market conditions. Strong organizational and time management skills. Effective relationship-building skills with stakeholders.