COMPANY:- ACORN GOURMET PVT LTD (THE SANCTUARY BAR AND KITCHEN) TITLE:- JOB DESCRIPTION DEPARTMENT:- FRONT OFFICE POSITION:- GUEST RELATION EXECUTIVE DUTIES AND RESPONSIBILITIES: Ø Welcoming guests in a friendly and professional way Ø Addressing and escalating customer complaints Ø Providing information about facilities, programs and other services Ø Review arrival lists to welcome guests Ø Attend to VIP guests and answer their inquiries Ø Provide information about amenities, area and venues and promote services Ø Anticipate guest needs and build rapport with customers Ø Offer assistance with certain tasks Conformation of Reservations, Text Messages etc.. Ø Record information in the logbook daily Ø Ensure compliance with health and quality standards REQUIREMENT SKILLS: Ø Proven experience as a Guest Relations Officer And Executive Ø Familiarity with hospitality industry standards Ø Proficiency in English; knowledge of additional languages is a plus Ø Computer literacy Ø A customer-oriented and professional attitude Ø An outgoing personality Ø Outstanding communication abilities Ø Excellent organizational and time-management skills Ø Diploma in Hospitality Management is preferred Job Type: Full-time Pay: ₹18,000.00 - ₹21,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Experience: Total Work: 2 years (Preferred) Language: Hindi, English,Telugu (Required) Work Location: In person