General Manager

Job Title: General Manager – Automobile Sales

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About the Role

General Manager – Automobile Sales

Key Responsibilities

Sales Leadership & Strategy

• Lead and supervise sales teams across multiple locations (Nagercoil, Tirunelveli & Trivandrum).
• Develop and implement monthly/quarterly sales strategies to achieve volume and revenue targets.
• Monitor market trends, competitor activities, and customer behavior to optimize sales planning.
• Drive sales of new vehicles, accessories, value-added products and exchange programs.

Team Management

• Recruit, train, mentor, and performance-manage sales consultants and team leaders.
• Conduct regular sales reviews, team meetings, and performance evaluations.
• Build a high-performing and customer-focused sales team culture.

Customer Relationship Management

• Ensure exceptional customer experience from inquiry to delivery.
• Handle high-level customer escalations and ensure timely resolution.
• Build long-term relations with fleet buyers, corporate clients, and high-value customers.

Operational Excellence

• Oversee daily sales operations, stock management, vehicle allocation, and documentation.
• Coordinate with service, finance, insurance, and administration departments.
• Ensure compliance with company policies, brand standards, and audit requirements.

Business Growth & Revenue Enhancement

• Identify new business opportunities, partnerships, and promotional activities.
• Maximize dealership profitability through effective cost control and upselling.
• Achieve targets for retail, corporate, fleet, and digital leads.

Requirements

• Bachelor’s Degree (Business/Marketing preferred).
• 20+ years experience in automobile sales, with at least 10 years in a managerial or branch head role.
• Strong leadership, communication, negotiation, and analytical skills.
• Proven track record in achieving sales targets.
• Ability to work across multiple branch locations.

Benefits

• Competitive salary and incentives.
• Career growth within the dealership group.
• Performance-based rewards and recognition.