General Manager / Deputy General Manager - Operations (Cinema Industry) - Delhi

Functional Responsibilties

Business

Plans,

Maximizing

Revenue

&

Market

Share:

• Devise business plans to achieve topline and improve market share YOY (in terms of both SPH and ATP).
• Maximizing Foot falls/ ATP/SPH/Revenue/Advertisement Revenue.
• Accurate competition review and analysis of box office ticket rates and F&B rates and take steps to maximize Market Share.
• Implementation of Menu Engineering and innovate new promotional strategies to maximize revenue.
• Implementation of optimized programming resulting in maximizing revenue.
  

Operation Excellence

• Ensure Show and rate optimization at all locations
• Ensure Dynamic pricing at all locations
• Ensure customer satisfaction ad service excellence
• Ensure customer loyalty programs are inducted
• Movie promotion ad Movie marketing
  

Budgets

,

Managing

Costs

&

Maximizing

EBITDA

• Ensure timely budgeting of region.
• Enable management of region costs vis a vis Budgets /Targets.
• Maximizing EBITDA by managing costs.
• Analyze monthly P&L, investigate variances and takes corrective actions.
  

SOPs, Unit Upkeep, Maintainenace, Safety & Legal Requirements

• Ensuring 100% implementation of SOP’s in the region.
• Upkeep and Maintenance of property as Cinemas standards, with important issues pertaining to Rest Rooms, Seats and Firefighting systems.
• All Units in the region must adhere to 100% Safety/security systems.
• Ensure 100% Fulfillment of legal compliances and safety requirements.
  

Mall

/Developers/Owners

Management

and

Relationship:

Legal & Liasoning

:

Audit

Compliances: Ensure compliance, follow-up and closure of the following internal

audit reports:

• Safety Audit - 100% compliance Finance Audit - 100% compliance.
• Statutory points mentioned in Internal Audits - 100% compliance.
• Human Resources Audits - 100% compliance. Also ensure no repetition of audit points. Timely closure of pending points (including Audit points) in the region.
  

Business Development & New Units

• Coordination on business development and increasing the number of location in the region and making a brand presence
• Pre-opening set up for all upcoming properties in the region. Getting properties ready from project stage to opening in target date with putting all team together
• Ensure timely Renovation of units in the region