GeM Seller Operator

Position:

Experience Required:

Location:

Job Type:

We are hiring an experienced GeM Seller Operator with 1–2 years of hands-on experience in managing seller activities on the Government e-Marketplace (GeM) portal. The candidate will be solely responsible for product listing, catalog management, pricing, bid participation, order fulfillment, and ensuring high seller ratings on GeM.

• Manage GeM seller activities for SAPL, M/s Packmore and M/s Metro Offset Press Companies.
• Complete ownership of the company’s GeM seller profile and performance.
• Onboard new products/services on GeM (upload high-quality images, detailed specifications, OEM authorization letters, certificates, GST details, HSN/SAC codes).
• Regularly update and maintain the product catalog (price updates, stock status, offers, discounts).
• Participate in all types of bids: Direct Purchase, L1 bidding, Custom Bidding, Reverse Auction (RA), and Service Bids.
• Submit competitive quotations within deadlines and monitor bid status.
• Negotiate and counter-offer where allowed to win more orders.
• Process and accept purchase orders, generate invoices, and coordinate with logistics/dispatch team for timely delivery.
• Upload consignee receipts, delivery challans, and CRAC on GeM portal.
• Manage returns, replacements, refunds, and penalties efficiently.
• Track and improve Seller Rating, Service Rating, and Order Fulfilment Ratio.
• Handle payment reconciliation, TDS deduction issues, and release of payments from buyers.
• Resolve buyer queries, complaints, and feedback on the portal.
• Apply for and maintain OEM/Brand authorization, Reseller certificates, MSME, Startup India benefits wherever applicable.
• Generate weekly/monthly MIS reports on sales, pending orders, payments, and ratings.
• Stay updated with all GeM seller policy changes, new features, and compliance requirements.

• 1–2 years of proven experience as a GeM Seller Operator / GeM Catalog Manager (candidates with only buyer-side experience will not be considered).
• Thorough working knowledge of GeM seller dashboard, catalog management, and all bidding modes.
• Experience in handling OEM authorization letters, Make in India, MSE, GeM-specific certifications.
• Strong command over MS Excel (for bulk upload templates, price updates, reporting).
• Familiarity with Digital Signature Certificate (DSC Class 3), Aadhaar e-Sign, and GST portal.
• Good coordination skills with internal sales, logistics, and accounts teams.
• Ability to work in a fast-paced environment and meet strict GeM deadlines.

• Any Graduate (B.Com / BBA / B.Tech preferred)
• GeM Seller Training Certificate or any authorized GeM course is a big plus.

Depending on current CTC and depth of GeM seller experience) + Incentives on achieving sales & rating targets

• Work directly with one of the growing firms in J&K.
• Performance-linked incentives and fast career growth.
• Full support for GeM-related certifications and training.

relevant 1–2 years of GeM SELLER experience only

Applications without proven GeM seller-side experience will not be entertained.