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Job Title: GDS Alliance Resale Ops Support
Job Summary:
The GDS Alliances Resale senior associate will function out of the GDS Alliances Delivery Center and will be responsible for providing ongoing Procurment and Finance support to the GDS Alliances Resale Lead, as part of the broader global Ecosystem Relationship Enablement function. The incumbent will be responsible for processing resale related transactions as per the agreed scope of support, using EY’s global finance and procurement systems and tools. The responsibilities will also include new Finance transactional tasks that may be added on based on onshore needs.
Essential Functions of the Job:
- Understanding of global finance models (net vs. gross)
- Understanding of global procurement models (buyer agent vs. resale)
- Handle generic Resale email communication
- Track commercial deliverables for Customer Resale agreements through Service Now tool
- Validation of customer PO and follow through to resolve any mismatch with Contract terms
- Internal interaction with Client Pursuits/engagement teams
- Raise Manual and system purchase orders in timely manner
- Coordinate with Accounts Receivables for timely billing and collection of customer payments
- Coordinate with Accounts Payables for timely processing and payment of vendor invoices
- Actively supports implementation of EY procedures and policies in all daily activities
- Understand the process gaps and propose preventive / corrective action where appropriate
- Creates KPI reports, analyse KPI exceptions and identify root causes
- Collaborates with end users and stakeholders to contribute to a good working relationship, answering questions, collect feedback and actively look for areas for improvement
- Invoice resolution - Interacts with Internal teams and 3rd party suppliers to resolve price, quality, and invoice/ credit note issues
- Develop, maintain and promote positive relationships and engagement with key stakeholders
Analytical/Decision Making Responsibilities:
- Enhance service delivery through frequent interaction with internal and external stakeholders
- Understand the process gaps and propose preventive / corrective action where appropriate
- Ability to effectively report service delivery KPIs
Knowledge and Skills Requirements:
- Understanding of Finance and Procurement processes and off shore operations
- Naturally collaborative and versatile in driving change
- Should be very comfortable with virtual working and teaming
- Strong interpersonal skills
- Should have good English speaking and writing skills, should be an effective communicator
- Should be a fast learner and should be quick to to pick up concepts and requirements
- Should be able to take the lead, work independently and ensure that work is properly organized, and delivered in a timely manner, with high accuracy and quality
- Extremely comfortable with using virtual communication tools like Skype, VC, etc
Job Requirements:
Academics:
- Post Graduate or MBA (preferably in Finance) or graduation in Commerce
Experience:
- 5-7 years in Finance/Procurement service delivery teams in an off-shored environment. Should be extremely familiar with Procure-to-pay concepts and processes
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EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
