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2 - 7 years
2 - 6 Lacs
Gurgaon
Work from Office
Responsible for booking/cancelling and amending air, car, hotel, limo, ferry, and any other travel related customer query received via emails or phones Good knowledge of Travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance Required Candidate profile Minimum 1 year experience in travel industry Good fare/travel knowledge along with GDS experience ( Sabre, Galileo preferable) US shift timings Good communication skills & MS-Excel What's up9318431991
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Delhi NCR, Delhi, Greater Noida
Work from Office
Inter. Voice Process Grad./ Fresher or UG with 6 months of Inter.BPO exp can apply Excell. comm. skills Sal : upto 40 k ctc + incentives Voice Process !!odegio !! IGT ! Upto 40 k ctc Odegio Travel Process cust. service 5 days working Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9717700137
Posted 3 months ago
5 - 10 years
3 - 8 Lacs
Pune
Work from Office
We are Looking for Assistant Manager - Corporate Travel Location - Pune Roles and Responsibilities Issue, reissue, and void tickets using various GDS platforms (e.g., Amadeus, Sabre, Galileo). Process exchanges and refunds as per client requirements and fare rules. Ensure accurate and timely issuance of tickets and travel documents. Assist clients with itinerary changes, cancellations, and emergency travel arrangements. Serve as the primary point of contact for Corporate clients regarding ticketing and travel arrangements. Required Skill Minimum of 3 years of experience in ticketing, preferably in a Corporate travel environment. Proficiency in using GDS platforms (e.g., Amadeus, Sabre, Galileo). Strong understanding of airline fare rules, ticketing processes, and travel industry regulations. Excellent customer service and communication skills. Interested candidates can drop their resume on komal.jain@gilpintravelindia.com
Posted 3 months ago
1 - 6 years
3 - 8 Lacs
Bengaluru
Work from Office
Hiring Graduate Freshers & Experience for various domain with fixed off and best salary in industry! Job Title : Customer Support and Travel Process Associate Location : Bangalore Job Type : Full-time Department : Customer Support / Travel Operations Overview We are looking for a motivated and detail-oriented individual to join our team as a Customer Support and Travel Process Associate . In this role, you will be responsible for providing top-tier customer service while managing travel-related queries, bookings, and processes. You will work closely with both customers and vendors to ensure seamless travel arrangements and a superior experience for our clients. Key Responsibilities : Customer Support : Provide excellent customer service through various communication channels (phone, email, chat). Respond to customer inquiries, resolve issues, and manage complaints in a timely and efficient manner. Offer guidance and solutions to clients related to travel bookings, cancellations, and itinerary changes. Travel Process Management : Assist customers with booking travel arrangements, including flights, hotels, car rentals, and other services. Ensure that all travel bookings are completed accurately and within the required deadlines. Coordinate with travel vendors and service providers to confirm bookings, changes, and cancellations. Documentation & Compliance : Maintain and update customer records and travel itineraries in the CRM system. Ensure that all travel documentation, such as itineraries, tickets, and invoices, is complete and accurate. Adhere to all company policies and procedures, including those related to data security, compliance, and customer privacy. Problem Resolution : Handle travel-related issues such as booking discrepancies, cancellations, delays, and other challenges. Work closely with travel partners, airlines, and hotels to resolve issues swiftly. Offer alternatives and solutions in situations of booking changes or travel disruptions. Collaboration & Communication : Work closely with internal teams, including sales, operations, and finance, to ensure a smooth process for customers. Communicate effectively with both customers and third-party vendors. Provide feedback on frequently encountered issues to help improve processes. Customer Feedback & Improvement : Collect feedback from customers to understand their needs and improve the customer experience. Contribute to the development of improved customer service protocols and travel processes. Qualifications : Education : Undergraduate or Bachelor's degree in Business Administration, Hospitality, or a related field preferred. Experience : At least 1-8 years of experience in customer support, travel management, or a related role. Previous experience working with travel booking systems or customer service platforms is a plus. Skills : Strong communication skills, both written and verbal. Ability to handle multiple tasks simultaneously and meet deadlines. Problem-solving and conflict resolution skills. Knowledge of travel regulations, booking systems, and common travel-related issues. Proficient in MS Office Suite and CRM systems (experience with travel-specific systems is an advantage). Personal Attributes : High attention to detail and organizational skills. Strong interpersonal skills with the ability to work in a team environment. Customer-centric with a focus on providing exceptional service. Ability to work under pressure and adapt to a fast-paced environment. Benefits : Competitive salary and performance-based incentives. Health insurance and other benefits. Opportunities for professional development and training. A dynamic and supportive work environment. Contact Hiring Team Aditya - 9686682465 Asha - 9900024951 Nida - 9686454294 Mallik - 7259027282 Vishnu - 7259027295 Deepanshu - 9900024811
Posted 3 months ago
1 - 6 years
2 - 7 Lacs
Mumbai
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: 1 to 15 years Qualification: HSC/Graduation/Post-Graduation Location: Nahur(WFO) Shift: 24/7 Rotational Shifts (2 rotational week off) Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on omkar.tamhane@atpi.com asap.
Posted 3 months ago
1 - 3 years
3 - 4 Lacs
Noida
Work from Office
Exciting Career Opportunity in the Travel Industry! Job Objectives Are you an experienced travel industry professional seeking a fresh challenge? iEnergizer is looking for skilled individuals to join their Domestic Travel Process Team! Position Highlights: Location: Noida, Sector 60 Workdays: 5-day work week, with rotational shifts ( no night shifts for female employees) Salary: 00,000 CTC (29,600 in hand) Requirements: Experience: Prior experience in the travel industry within a BPO setting is mandatory Skills: Proficiency in English and familiarity with any GDS tool Education: Graduates only Availability: Immediate joiners preferred How to Apply: Walk-in Interview: Join us in person Virtual Interview: Send your CV to schedule an online interview Contact: 9871399667 Email: bhumika.sharma@ienergizer.com
Posted 3 months ago
1 - 5 years
2 - 6 Lacs
Delhi NCR, Gurgaon, Noida
Work from Office
Dear candidates urgent hiring for international travel, US travel sales , must know AMADEUS & GDS ,Spanish travel sales holiday packages ,UK TRAVEL 6 month EXP needed 5 days working Cab & meal will be given salary up to 5 Nidhi goyal 6397219874
Posted 3 months ago
1 - 6 years
2 - 6 Lacs
Faridabad, Delhi NCR, Noida
Work from Office
Hiring for Travel Process 6+ months GDS experience salary upto 38k in hand Rotational for males Day shifts for females 5 days working Noida location Call or whatsapp Tamjeed @ 91035 78595
Posted 3 months ago
2 - 7 years
2 - 7 Lacs
Noida
Work from Office
Are you a dynamic sales professional with 2-3 years of experience in the travel industry? Do you have hands-on expertise working with travel meta platforms like Jetcost, Jetradar, FareLeaders, Kayak, and more? If so, Flight Crust wants YOU on our team! Role: Travel US Sales Consultant Experience: 2-3 years in travel sales Skills: Strong knowledge of travel metasearch platforms , sales expertise, customer handling, and a passion for the travel industry Location: Noida Were looking for someone who can convert leads, build strong customer relationships, and drive sales success in the US market. If you thrive in a fast-paced travel environment, this is your opportunity to shine! Apply now Service@flightcrust.co.in
Posted 3 months ago
4 - 9 years
6 - 10 Lacs
Gurgaon
Work from Office
Primary Responsibilities: Provide business-critical support for OGA travelers in India and the Philippines, particularly leadership, in managing the visa process for international travel Collaborate with internal teams (Immigration and Mobility, Finance) and external vendor partners to ensure Visa compliance and support taxation initiatives Drive additional savings opportunities for the enterprise through effective Visa and travel strategy and management Ensure adherence to service level agreements (SLAs) with committed turnaround time metrics Communicate effectively with senior stakeholders across the business to ensure smooth Visa processing and compliance Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 4+ years of experience working in the travel field, either with an agency or in a corporate environment, specifically including supporting travelers with Visa requirements in India and the Philippines Experience in supporting Visa applications from India and the Philippines for the US, India, Philippines, and UK/Ireland Experience working in a multi-team model, including collaboration with external vendor partners and internal teams Expertise in working within an SLA-based model with committed turnaround time metrics Experience with vendor management, including negotiations and building the right vendor mix and strategy to support the enterprise
Posted 3 months ago
1 - 2 years
3 - 4 Lacs
Delhi, Noida
Work from Office
Hiring Customer Care Agent From Travel BPO Experience Minimum for 06 months. Excellent communication skills and command over GDS must. Both Voice and Backend Executive Call or share resume 7838882457 SHRISTI *Need Female Fresher For Travel Sales Required Candidate profile Customer Support Executive For Travel process. Immediate joiners from nearby location No fresher's or other BPO experience can apply Salary upto 40 k Perks and benefits Cab + Incentives+ meal
Posted 3 months ago
1 - 6 years
4 - 5 Lacs
Gurgaon
Work from Office
About Dyninno - Welcome to Dyninno India - a place where passion and expertise meet to create inventive travel and technology solutions. We're part of the global Dyninno Group that provides innovative products and services in finance, travel, and entertainment across 50 markets. In 2024, Dyninno proudly celebrates its 20th anniversary .Our team of over 5,400 professionals in 23 offices worldwide is dedicated to building a culture that celebrates innovation, hard work, and growth. Established in Gurugram in 2019, Dyninno India has quickly grown to become a team of over 600 employees across three divisions - Trevolution, Multipass, and Dynatech. Our Trevolution team is a group of dedicated travel agents who strive to make every journey a memorable experience for our customers. We are proudly offering ASAP Tickets and Skylux Travel as our primary products, ensuring that our clients receive the best travel deals available. Another one of our ventures, Multipass, is an innovative bank challenger that provides multi-currency accounts for businesses that transact globally. Our clients can manage their finances without delays anywhere in the world, allowing them to focus on what really matters - growing their business. Finally, our Dynatech team is a group of cutting-edge IT professionals who are constantly pushing the boundaries of technological advancement to deliver innovative solutions for our clients. At Dyninno India, we believe in the power of talent and strive to provide a supportive and stable environment that enables our teams to unleash their full potential and achieve great things. Responsibilities: Provide exceptional customer service to clients via call. Assist customers with booking flights, hotels, car rentals, and other travel-related services Handle inquiries, complaints, and requests from customers promptly and professionally Requirements: Bachelor's degree or equivalent work experience Fluent in both verbal and written English Minimum of 2 year of experience in customer service, preferably in the travel industry Strong interpersonal and communication skills Flexibility to work in Night shifts
Posted 3 months ago
5 - 10 years
3 - 3 Lacs
Gurgaon
Work from Office
Role & responsibilities Selected candidate will deal with our clients for their tour and ticketing requirements and prepare competitive proposals. Preferred candidate profile Should be around 30 years of age with experience in same field Perks and benefits
Posted 3 months ago
1 - 5 years
2 - 4 Lacs
Surat
Work from Office
We are seeking a highly motivated and detail oriented Air Ticket Consultant to join our team Candidate must have knowledge of IATA, AMADEUS, GALILEO AND SABRE Candidate must have worked in air ticketing industry
Posted 3 months ago
2 - 4 years
3 - 4 Lacs
Chennai, Trivandrum, Kochi
Work from Office
Role Overview: The Ticketing Executive is responsible for handling all aspects of ticketing and reservations, ensuring accurate and timely issuance of travel tickets for customers. The role involves direct interaction with customers, airlines, and internal teams to provide exceptional service and seamless travel experiences. Key Responsibilities: Ticket Booking & Issuance: Book and issue airline tickets (domestic and international) using ticketing platforms (e.g., Amadeus, Sabre, Galileo). Ensure compliance with airline policies and regulations during ticket issuance. Customer Assistance: Assist customers with flight inquiries, schedule changes, and cancellations. Provide travel recommendations, including flight options and cost-effective routes. Amendments & Refunds: Manage re issuance of tickets for date or flight changes. Process refunds as per airline policies. Coordination & Documentation: Maintain accurate records of transactions and correspondence with customers. Coordinate with airlines and travel partners for any escalations or special requirements. Problem Resolution: Handle customer complaints or issues promptly and professionally. Provide solutions for disrupted travel plans, such as delays or cancellations. Up selling & Cross-Selling: Promote ancillary services such as travel insurance, hotel bookings, and holiday packages. Skills & Qualifications: Educational Background: Bachelors degree in Travel & Tourism or related field (preferred). Experience: 2–4 years of experience in ticketing or travel operations. Technical Skills: Proficiency in GDS platforms (Amadeus, Sabre, Galileo, or equivalent). Familiarity with fare rules, taxes, and airline regulations. Soft Skills: Excellent communication and customer service skills. Attention to detail and the ability to multitask in a fast-paced environment. Preferred Qualifications: IATA certification or diploma in travel and tourism. Knowledge of multiple languages, especially regional or international. Key Attributes: Problem-solving skills and a customer-first approach. Ability to work independently and as part of a team. Strong organisational and time management skills.
Posted 3 months ago
1 - 5 years
3 - 5 Lacs
Noida
Work from Office
Opening in Travel Profile for Noida Location Any GDS / Sabre Knowledge is mandatory. Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance 5 days working, both side cab Rotational shift Required Candidate profile 1 yr experienced on GDS commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748
Posted 3 months ago
2 - 5 years
2 - 3 Lacs
Ahmedabad
Work from Office
Verify and process invoices, reconcile airline billing, manage fare discrepancies, handle disputes, ensure compliance, collaborate with teams, and support audits while maintaining fare and tax accuracy. Required Candidate profile 2-5 years in billing, BSP/GDS knowledge, Excel proficiency, detail-oriented, dispute resolution, strong communication, TMC/airline experience preferred, IATA procedures, and GST/taxation familiarity.
Posted 3 months ago
2 - 6 years
2 - 3 Lacs
Delhi NCR, Delhi, Greater Noida
Work from Office
Graduate Freshers can apply Undergraduate with minimum 1 year of exp required in backend Fres. Salary 22 k CTC Exp 24 k CTC Typing Speed 30WPM Both Sides Cabs Good communication needed Interested candidate contact Send me your resume 9717700137 Required Candidate profile Contact HR Sonu Chaurasiya 9717700137 Skill seekers consultancy Towers, 401, 1, pvr, Vikaspuri, New Delhi, Delhi 110018
Posted 3 months ago
1 - 3 years
3 - 6 Lacs
Delhi, Gurgaon
Work from Office
Process: international Travel Voice Process Location: Sec 18 Gurgaon Skills: Good Comms+GDS+Amadeus Exp: minimum 6 Months in Travel Process Salary: upto 57k ctc + 1 lakh retention bonus + 8K PLI call or whatsApp: HR Rohit: 9643085825 Perks and benefits both side transport and meal
Posted 3 months ago
1 - 3 years
3 - 6 Lacs
Delhi, Gurgaon
Work from Office
Process: international Travel Voice Process Location: Sec 18 Gurgaon Skills: Good Comms+GDS+Amadeus Exp: minimum 6 Months in Travel Process Salary: upto 57k ctc + 1 lakh retention bonus + 8K PLI call or whatsApp: HR Rohit: 9643085825 Perks and benefits both side transport and meal
Posted 3 months ago
1 - 6 years
1 - 6 Lacs
Delhi NCR, Noida
Work from Office
Need English/ spanish Meta 4-5 candidates US/UK Meta US/uk Holidays Salary 30k to 55k (Depending on Experience) English PPC Candidates also required with 1+year of experience in ppc calls Location- Delhi/noida HR Sristi 8427818429 Call+watsap
Posted 3 months ago
1 - 5 years
5 - 6 Lacs
Gurgaon
Work from Office
Opening in Travel Profile for Gurgaon Location Min2 year of Exp IATA geography is mandatory Any GDS Knowledge is mandatory. Must have knowledge of travel Reservation, Fare calculation, fare rules, Itinerary, Reissuance 5 days working, both side cab Required Candidate profile 2yr experienced on GDS commands can apply Good Travel Knowledge Good communication skills Interested can share CV @ 9871856986, 9354352748
Posted 3 months ago
1 - 6 years
2 - 4 Lacs
Ghaziabad, Delhi NCR, Noida
Work from Office
Min 1 yr of exp required in hardcore International travel domain 24*7 both way cabs Grad/UG Salary goes upto 35k +8k Allowances Contact : Shristi Gupta 8800967949 shristiguptaimaginators@gmail.com Required Candidate profile Need good communications Need immediate joiners Need good knowledge of (Mannual ticketing, GDS, Amadeus , Reissue , Refunds, Cancellation , Mannual calcution of fares)
Posted 3 months ago
1 - 6 years
2 - 4 Lacs
Noida
Work from Office
- Handle inbound calls for a leading Domestic Travel Process - Address Customer Inquiries in a leading Domestic Travel Process - Complaints and issues Please Share your cv at 8750561252 Required Candidate profile 1. Candidates have at-least 6 months – 1 year experience in the Travel Domain. 2. GDS Certification and knowledge of GDS Tools and systems. 3. Good Communication & Articulation skills.
Posted 3 months ago
1 - 2 years
4 - 5 Lacs
Goregaon
Work from Office
Urgently Hiring for Team Leader Roles and Responsibilities Experience Required in customer service inbond or Travel process Manage international processes for team leading, rostering, attrition control, shrinkage control, KPI monitoring, grievance handling, performance review, and metrics management. Ensure compliance with SLAs (Service Level Agreement) and KPIs (Key Performance Indicators). Oversee escalation management and customer satisfaction ratings (CSAT). Develop strategies to reduce AHT (Average Handle Time) and improve overall team efficiency. Conduct regular performance reviews and provide feedback to team members. 6 days working/1 rotational off Job location :Malad for more details contact me Priyanka.Saroj-8879615573 or can share your CV priyanka.saroj@teleperformancedibs.com
Posted 3 months ago
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