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Technip Energies
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Functional Support Specialist - Oracle Fusion SCM

Functional Support Specialist - Oracle Fusion SCM

Technip Energies

6 - 9 years

7 - 11 Lacs

prayagraj varanasi ghaziabad kanpur lucknow agra

Posted:1 week ago| Platform:

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Skills Required

order management procurement system testing change management consulting oracle fusion scm project delivery user acceptance testing auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems.

We are currently seeking a

Functional Support Specialist - Oracle Fusion SCM

, to join our

ERP

team based in Noida.

About the opportunity we offer:

Responsible for providing incident resolution, change input and release controls on ORACLE EBS R12.x and Fusion application and all interfaces to this system at second- and third-line functional level.
Provide resolution of all functional incidents within the EBS application and on SCM interfaces to third party applications.
Good understanding of SCM modules
Coordinate technical tasks and deliverables and related technology projects.
Validates and resolved all incidents or determines if they are required to be escalated to company chosen programme or other Partner for external support or other interface support teams (either internal or external).
Work with Internal Controls and audit support teams as needed to meet audit requirements ensuring that regulation and change management requirements are met
Maintain ownership of incidents to ensure that they are closed down within SLA and to agreed quality measures.
Participate as functional contributor on ERP projects to be delivered on time, within budget and with high quality, including our planned enhancement program.

Key Activities:

As an Oracle SCM Functional specialist, you will be working on a support project which involves support of Oracle SCM Cloud modules.
You will be interacting with the business user to understand their business issues and provide the solution on Fusion Procurement, Order Management, Inventory Management, Planning & other SCM Cloud Modules
You will be responsible for managing the SCM incidents and provide the solution to business users based on priority. Could be involved in System testing, Business Object testing as well as supporting the customer through User Acceptance Testing and Postproduction phase.
Resolve User Issues: Provide functional support for day-to-day operational issues related to Oracle Procurement modules such as SSP, sourcing, supplier, purchasing, SSP.
Root Cause Analysis: Analyze and resolve functional issues by identifying root causes. This includes diagnosing problems in transactional data, configurations, or system behaviors.
Raise Service Requests (SRs): When needed, raise service requests (SRs) with Oracle Support for critical issues and coordinate with Oracle to resolve them.
Handling the tickets, resolving the issues on day-to-day basis on priority.

About you:

Overall,
6 to 9 Years
experience with 3+ years Consulting/ Solutioning/Implementation experience in Oracle ERP application.
Expertise in at least two Fusion SCM modules (Supply/Demand/Sales & Operations Planning, Fusion Product Data Hub, Fusion Procurement, Order Management, Inventory Management, Manufacturing, Maintenance & other SCM Cloud Modules) is essential.
Minimum 2 End-to-End Implementation experience in Oracle ERP.
Excellent Communication & Client Handling skills.
Must be a graduate, and domain/industry experience will be an added advantage.

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