Fun Consultant - Play Pal

About Us:

Established in the year 2007, Reliance Brands Limited is an investment arm of Reliance Industries in Premium to Luxury segment of Retail. RBL began operations with a mandate to launch and build international and domestic brands in the premium-to-luxury segment across apparel, footwear and lifestyle businesses. Its current portfolio comprises of all long-term partnerships such as Bally, Kate Spade, Emporio Armani, Canali, Coach, Brooks Brothers, Diesel, MUJI, Steve Madden, Superdry, Hunkemoller, Iconix etc. We have 60 International Brands & Omni-channel partnerships in the country with over 700+ point of sales.

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Play Pal

Grade: A1 Role:

Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.

Believes and lives the attitude of “Sheer customer delight” – go beyond

To efficiently adhere to all “company procedures and policies.”

To work with the team to achieve award winning “customer service.”

To actively approach all aspects of work in a positive, productive, and professional manner.

To ask for feedback about performance.

Key Responsibilities:

Contribute to achieve store KPIs.

Believes and lives the attitude of “Sheer customer delight” – go beyond

Play and engage small kids in the age group of 2-8 years old

Contribute towards play experience and keeping the ambience in accordance with the Brand standards and guidelines.

Live the “ownership mentality” – create a wow experience in the store for all the kids.

Ability to deliver on all aspects with least guidance from the store manager.

Dealing well with different viewpoints as part of a (multidisciplinary) team.

Ability to work with a team .

Share information, ideas and suggestions to accomplish mutual goals.

Stay attuned to latest trends to be able to engage with kids based on their interests – in line with play experiences.

Desired Skills & Abilities

Candidate ideally should have an inclination to engage & manage kids of younger age group from 2 years to 8 years.

Good communication and interpersonal skills - understand customer (kids) needs

Good at relationship building – engagement with kids and experience for customer loyalty.

Happy & positive personality

Ability to follow brand and store guidelines.

Education & Experience Required:

Work experience of 2 to 4+ yrs. preferably in hospitality, retail, activity centres and pre-school.

Prior experience of working with children will be an added advantage.

Ability to understand and handle aspects of play area with multi-attractions retail operational and merchandising - from the delivery of stock to the final sale of the product.

Candidate should possess extra-curricular skill-sets for sports, dance, arts and craft, story-telling, singing, emcee etc.

Should be able to share multiple instances of “Customer Delight” and strong “one-to-one relationship building”.

What’s in the Magic Box for You:

With its solid management team, loyal customer base, strong cash flow and return on equity, RBL is ideally positioned to successfully execute its growth strategies. Every individual here can bring their purpose to life through their work and be a part of an environment of inspiring leaders. Join Us and become a part of this MAGIC BOX which will unlock your abilities of executing things in a manner and at a pace, where–You will surprise yourself! As an Affirmative Action & Equal Opportunity Employer, RBL is proud to maintain a workplace characterized by mutual respect, inclusivity, and the celebration of diversity. We welcome qualified applicants for employment without regard to race, color, ancestry, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Opportunity to be a part of a historic and legacy brand Hamleys The scope for a candidate to not only work in the country but also work on International assignments in departments like Marketing , B & M and VM Hamleys is the only brand where in spite of being an adult you will be able to look at products and the magic through the eyes of a child As a Brand we encourage our employees to not only have ownership in what they do ,but also have a strong risk taking attitude. A growing brand and the opportunity to create history in the Industry in India. Above all we want our employees to have loads of fun even at work!

Note:

Only female candidates to be apply.