Front Office Reservation Associate

1 - 3 years

1 - 2 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Reservation Associate to join our team. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

  • Manage front office operations, including handling reservations and guest inquiries.
  • Provide exceptional customer service to ensure high levels of guest satisfaction.
  • Coordinate with other departments to ensure seamless service delivery.
  • Maintain accurate records of reservations and guest interactions.
  • Handle complaints and resolve issues professionally and courteously.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer systems and software applications.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.

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