Front Office ( Receptionist)

0 - 4 years

2 - 4 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office professional to join our team in the Hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.

Roles and Responsibility

  • Manage front office operations, including receptionist duties and guest relations.
  • Handle incoming and outgoing calls professionally and courteously.
  • Provide exceptional customer service to guests and resolve their queries efficiently.
  • Maintain accurate records of hotel transactions and guest information.
  • Coordinate with other departments to ensure seamless service delivery.
  • Ensure the reception area is clean and well-maintained at all times.

Job Requirements

  • Proven experience as a Receptionist or Front Office professional in a similar role.
  • Excellent communication and interpersonal skills are essential.
  • Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail are required.
  • Familiarity with hotel management systems and software is preferred.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

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