2814 Front Office Jobs - Page 17

TatSaraasa Resort & Spa is looking for GRE (Guest Relation Executive) to join our dynamic team and embark on a rewarding career journey Guest Assistance: Welcome guests, provide information, and assist with their needs and requests This may include check-in/check-out procedures, room allocation, luggage handling, and escorting guests to their accommodations Customer Service: Deliver excellent customer service by promptly and professionally addressing guest inquiries, concerns, and complaints Handle difficult situations with tact and diplomacy to ensure guest satisfaction Communication: Maintain clear and effective communication with guests, both in person and through various channels such as telephone, email, and social media Provide accurate and helpful information about facilities, services, and local attractions Problem Resolution: Proactively identify and resolve guest issues and complaints in a timely and efficient manner Collaborate with relevant departments or individuals to address and resolve any service-related problems Guest Feedback: Collect and analyze guest feedback to identify areas for improvement Take appropriate action to enhance the guest experience based on feedback received Relationship Building: Foster positive relationships with guests, ensuring their loyalty and satisfaction Anticipate and fulfill guest needs to create a personalized and memorable experience Coordination: Collaborate with various departments, such as housekeeping, food and beverage, and maintenance, to ensure smooth guest experiences Coordinate special requests, such as room setups, amenities, and event arrangements Administrative Tasks: Perform administrative duties related to guest relations, such as maintaining guest records, updating databases, preparing reports, and processing guest requests or reservations Crisis Management: Handle emergency situations and guest complaints effectively, remaining calm and composed under pressure Follow established procedures and protocols to ensure the safety and well-being of guests Product Knowledge: Stay updated on the features, amenities, and services offered by the organization Possess a thorough understanding of local attractions, transportation options, and other relevant information to assist guests effecti

Area 83 is looking for Housekeeping - Supervisor to join our dynamic team and embark on a rewarding career journey Assigns the staff their duties and inspects work for conformance to prescribed standards of cleanliness Check rooms and common areas, including stairways and lounge areas, for cleanliness Performs cleaning duties in cases of emergency or staff shortage Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests

PnL Responsibilities 1. Analysis, Validation, Commentary and Reporting of Daily Profit and Loss for Equity / Fixed Income, Equity / Fixed Income Derivatives and Hybrid Asset class. 2. Explanation / Substantiation of Daily Profit and Loss by attributing the Profit and Loss derived from different Greeks (Delta, Gamma, Vega, Rate, Dividend, Repo etc.) and new deals 3. Analysis of Validation, Commentary and Reporting of FRTB Risk Profit and Loss. 4. Analysis and commentary of VaR (Value at Risk) Back Testing breaches. Suggesting steps to ensure reduction of VaR Back Testing breaches 5. Co-ordinating with Accounting team to explain difference between Month End Accounting and Economic PL. 6. Practicing appropriate controls and reviews Daily PL numbers and Adjustments. Co-ordination and follow up with Referential and Trade Booking team to ensure all issues linked with PL are mitigated quickly. 7. Create and maintain adequate documentation for the responsible process and implement appropriate controls and checks in the process 8. Close contact with Traders to explain the daily PL and provide swift service traders to adhoc request 9. Having good analytical skills to perform manual valuation of the Products for the respective asset classes Market Risk Responsibilities 1. Analysis, Validation, and commentary of Value at Risk (VaR), Stressed Value at Risk (SVaR), Stress Test and Risk Sensitivities (Equity Delta, Interest Rate Delta, Basis Delta, FX Delta, Equity Vega, Interest Rate Vega, etc) for instruments exposed to Market Risk on Equity / Fixed Income, Equity / Fixed Income Derivative and Hybrid products. 2. Sound understanding of Sensitivity (Greeks) Shock approach and Full Valuation methodology to explain the market risk move and level. 3. Analysis, Validation, and commentary on FRTB metrics like Default Risk Charge, RRAO, Standard Based Model etc. 4. Level and Move analysis of the market risk metrics and sensitivities with proper justification. 5. Limit monitoring of risk sensitivities, VaR and SVaR and prompt communication to FO about the breaches. 6. Active involvement in adhoc request on regulatory topics, valuation model changes, Stress VaR widow calibration etc. Generic Responsibilities - Focus on error free production with the stipulated time bound process. - Having good analytical skills to perform manual valuation of the Products for the respective asset classes. - Co-ordinate with Front Office (FO), Technology teams and other internal stakeholders when required during the validation process. - Effective communication to highlight issues in the validation process to the BGL management and Regions. - Create and maintain adequate documentation for the responsible task and implement appropriate controls and checks in the process - Should work in tandem with onshore risk counterparts for onboarding new processes and ad-hoc query resolution. - Should be able to work in a team environment and should work towards the teams goals as priority

We are looking for a Married Lady Receptionist to manage our front desk on a daily basis. As a Receptionist, you will be the first point of contact for our office. You will welcome guests and greet people who visit the office. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. Responsibilities Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person in office Update calendars and schedule meetings Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing requirements Education Bachelors (Required) Qualifications and Skills Proven work experience as a Receptionist, Front Office Representative or similar role Solid written and verbal communication skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Language English, Tamil

India based Analyst in Business Analytics Team will support the US based CSA program. Specific responsibilities may include: CSA Reconciliation: Perform monthly reconciliations of trades with clients (or their aggregator representatives), identify breaks, troubleshoot issues, and propose possible resolutions to US team. Once confirmed take necessary steps to resolve breaks and build knowledge repository to improvise in future Global setup: Interacting with trading, sales, technology, and operation teams globally on regular basis to identify possible source of breaks (FX adjustments, rate changes, special accommodations etc.) Client Servicing: Tracking monthly reconciliations, breaks and resolutions. Tracking client requests to change eligibility, rate cards, pools etc. and follow-ups. Mindset: Adaptable, Clients have different means of indicating how much commission should be set aside for CSA. Clients express their rules in various ways. Learning various proprietary systems, vendor platform (Comcise)/aggregator websites (3rd party systems that our client use to distribute trade files and indicate payments) Teamwork: Liaising with global teams to troubleshoot breaks and facilitate workflow of tasks assigned Technical: Excellent knowledge of Word and Excel or similar software tools along with good analytic problem-solving and numeracy skills Communication: Excellent English communication skills (both written and verbal) and interpersonal skills Organizational Skills: Self-starter with experience managing conflicting priorities, detail oriented individual Flexible Working Hours: Work late shift as required to get coverage with US team from time to time To provide support and supply a high-quality service for brokerage activity on all exchanges globally we are responsible Follow up with brokers, Front office, Middle Office other staked holder for timely settlement of the invoices Allocation, Calculation of fee on different business lines posting internal entries Use a variety of brokerage back office applications To provide detailed analysis and reports for management and traders on a regular basis or if requested To ensure high level of check control to reduce risk of over payment or incorrect payment, or incorrect application of funds. Profile required The ideal candidate should have a bachelors degree in finance or economics with 4+ plus years of financial data analysis experience. We are interested in candidates that have excellent organizational support/facilitation for client servicing and significant technical/quantitative skills. Strong time-management and planning skills; with multi-tasking and problem-solving abilities. Candidates should also possess excellent English communication skills (both written and verbal) and interpersonal skills. This is an exciting and challenging opportunity for someone with a willingness to learn and innovate

CSA Monitoring Analyze CSA negotiations in order to anticipate PnL impacts over funding (FVA) and counterparty risk (CVA) Compute PnL and Risk Analysis impacts for Front office (Trading, CVA Desk, Sales, CORI) Coordinate Front office stakeholders decisions before CSA signature, based on your anticipations Manage XOne CSA pricing tables, used by all SG valuation engines (Agreg, RiskOne, Cockpit, Bacardi) Anticipate non standard CSA clauses affecting CVA/FVA fees charged to Trading desks Contribute to valuation and business projects aiming to adapt the bank to new environments (CSA pricing, IM Var) Participate to topical studies over new market practices and models Optimize/automate processes Product Coverage : Equity derivatives, IRS,CDS,FX forwards, Options (vanilla and exotic),Commodities, Structured products Regional Coverage : Paris Profile required 1. Preferably post graduate in Finance Banking 2. Minimum 2 to 5 years of experience in Valuation / Product control or any other similar roles. 3. Strong background of OTC Derivative products,mainly IRS,CDS,FX-Forwards, Options 4. Knowledge of ISDA/CSA 5. Good communication and organizational skills, ablity to multi task in challenging and fast paced enviornment 6. Good Excel skills

Job Summary: Provides administrative support to a department or office location. Provides support for reception and guest services, mail services, phone, meeting rooms and location services. Essential Job Duties & Responsibilities: Receives and directs incoming calls to appropriate personnel and voicemail. Greets and announces clients, applicants and visitors. Follows security procedures for recording guests, suppliers and other visitors. Arranges escorts as needed. Issues visitor passes and validates parking. Assists with scheduling and preparing meeting and conference rooms. Coordinates setup of conference/meetings rooms. Arranges for and reserves projectors and other meeting equipment, ensuring equipment is in good operating condition. Arranges video and/or web conferencing as needed. Coordinates catering for meeting and events. May negotiate pricing and menus. Secures approvals for catering expenses and reviews invoices to arrange billing to appropriate department or business unit. Performs general clerical duties associated with distributing office faxes, packages and mail as required. Uses tracking systems to record inbound and outbound courier, freight and mail. Meters mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries. Orders office supplies and other common use items for the location, such as caf supplies, equipment toner, printer paper, freight and shipping supplies etc. Maintains neat appearance reception area, conference rooms caf and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Maintains records and logs of service requests and tracks their status. Maintains a file of services including transportation sources, accommodations, and referral contacts. May arrange convenience/hospitality services for guests such as transportation, tickets, reservations, etc. Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Qualification & Experience: Minimum Graduation with 3-7 years of experience Other Abilities: A presentable candidate who will be ready to sit at Front Desk to carry out responsibilities related to the front office & administration in a corporate environment Should have good written & verbal communication One who has knowledge about Facilities Management in a corporate office

Roles and Responsibilities Greet visitors and clients professionally, ensuring a warm welcome. Handle incoming calls, respond to queries, and direct them to relevant personnel. Manage front office operations, including reception desk duties and guest handling. Maintain accurate records of visitor interactions, phone calls, and correspondence. Perform administrative tasks such as data entry, filing, and document management. Desired Candidate Profile Excellent communication skills with ability to handle telephone conversations effectively. Proficiency in receptionist activities, including greeting guests and managing front office operations. Strong interpersonal skills for effective interaction with colleagues, visitors, and clients. Ability to multitask efficiently while maintaining attention to detail.

Company name: 360 Realtors LLP Location: Sector 43, Gurugram Working: 6 days working CTC: Negotiable Are you the welcoming face everyone remembers? Were looking for a pleasant, professional, and well-spoken Front Desk Executive to manage our front desk and client interactions with grace. What Youll Do: Greet clients & manage walk-ins Handle calls, emails & appointments Coordinate with internal teams Provide admin support Preferred candidate profile What we're looking for? Female with 6 months 3 years of front office/guest relations experience. Excellent communication & interpersonal skills Presentable, confident & proficient in MS Office. Manual file handling Coordination Guest handling

SUMMARY F&B Trainee We are seeking an enthusiastic F&B Trainee to join our Food & Beverage department and support various service-related tasks in restaurants, banquets, room service, and bars. This role is ideal for individuals who are new to the industry or are pursuing hospitality education, as it offers on-the-job training and professional development in guest service and F&B operations. Responsibilities Assisting in serving food and beverages in various dining areas Learning proper table setup, food presentation, and guest interaction standards Greeting guests warmly and providing support during their dining experience Clearing and resetting tables quickly and professionally Assisting with taking orders, relaying them to the kitchen, and delivering items to guests Maintaining cleanliness and hygiene of workstations, utensils, and service areas Supporting senior waitstaff or supervisors during peak operations and events Learning the basics of menu knowledge, service etiquette, and upselling techniques Assisting in inventory checks, restocking supplies, and setting up service areas Following hotel policies, grooming standards, and health & safety procedures Requirements Strong interest in F&B service and a career in the hotel industry Excellent communication skills and a welcoming attitude Gender: Female Good personal grooming and hygiene standards Basic knowledge of food and beverages (training will be provided) Physically fit and able to stand for extended periods Flexible and eager to learn in a fast-paced team environment

Interview for a Domestic cum International Airline for a Cabin Crew/ Air Hostess Positions for Both Males and Females. Freshers Can Apply Age 18-25 Years Minimum Education : 12th pass Base: Mumbai or Delhi Airport For Telephonic Round Call on +91- 9240234023 (100 Hot Lines) Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-25 yrs. You Can Directly Visit at Below Mentioned address with your Resume and Pictures Time - 11:00 Am to 5:00 Pm Head Office - CITA AVIATION Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059, Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station

What you'll do : Update appointment calendars and schedule meetings/appointments. Serve visitors by greeting & welcoming. Answer, screen, and forward any incoming phone calls while providing basic information when needed. Stock Management. Billing. Need to work on software and excel. Follow-ups with clients. Product Sales . What makes you a great fit : Good Communication skills in English Efficient use of computers is a skill more specific to MS Office Excellent Interpersonal skills and a positive attitude Experience at a skin clinic is preferred. Female Candidate preferred EXPERIENCE + Experience in Calling, Stock Management, follow-ups , appointment scheduling, Product Sales , Billing. REMUNERATION Between 2.40 LPA to 3.60 LPA (depending upon relevant experience and capabilities) PLUS Assured incentive. Provident Fund (optional) Gratuity payable as per law TDS is deductible as per law JOB TYPE Full Time/Permanent OFFICE TIMINGS 6 days working in a week and there will be no weekly off on Friday, Saturday and Sunday. Office hours: 09:50 to 19:00 In case of any query, please call MS. Priyanshi :- 9211369400 or email at jobs@berkowits.in

We are Conducting Interview for the position of Ground Staff Customer Service Ticketing & Reservation Staff Airport Duty free Retail Store at Airport For Telephonic Round Call on +91- 9240234023 (100 Hot Lines) Minimum Education : 12th pass Job Location : Mumbai & Delhi Airport Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply CITA Head Office- Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch office - 2nd floor, SCF 36, 12, above dominos Pizza, Huda Sector 11, Panipat, Haryana - 132103

Billing Generation, Answering call, Day end report consolidation, We are looking for a highly skilled and experienced Receptionist to join our team at Vijaya Diagnostic Centre Limited. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service. Roles and Responsibility Manage front desk operations, including answering phone calls, responding to emails, and handling walk-in visitors. Handle billing and patient payments with accuracy and efficiency. Provide exceptional customer service by addressing patient inquiries and concerns professionally. Maintain accurate records of patient information, medical history, and treatment plans. Coordinate with healthcare professionals to ensure seamless patient care. Develop and implement effective filing systems, both physical and digital. Job Requirements Proven experience as a Receptionist or similar role in a healthcare setting. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Strong organizational and time management skills. Proficient in Microsoft Office and other software applications. Maintain confidentiality and handle sensitive information with discretion. Flexibility to work flexible hours, including evenings and weekends. Competitive salary and benefits will be offered to the right candidate.

Walk in Interview for 5 Star Hotel Jobs in London (United Kingdom) REQUIREMENTS: 1. Qualification Minimum 12th pass 2. Age 20-35 Years 4. Must Have Good communication skills 5. Must have passport 6. IELTS/PTE Candidate Preferable Get a luxury lifestyle and handsome salary package Earn salary Upto 5 lakh a month Free Food on Duty Free Public Transport Free Accommodation Separate accommodation for Females, Female safety is the first Preference for this Company Apply now and Get Your Job in Abroad Key Responsibilities: - Welcoming guests to the restaurant or dining area. Listening to customers food and drink orders and ensuring accuracy. Delivering food and drink orders to the correct tables in a timely and professional manner. Engaging with guests to ensure they are satisfied with their meals. Coordinating with the kitchen, bartenders, and other team members to ensure smooth service. If you are interested in this Position Direct walk in On Below Mentioned Address with your Documents and Passport Time - 10:00 am to 6:00 Pm Head Office - CITA IMMIGRATION Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059, Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch Office: - Building no 36 Second floor Above Domino's Pizza, Near Ahuja Sweets, HUDA Sector 11-12, Panipat (Haryana)- 132103 Website: www.cita.co.in

A front office executive plays a vital role in ensuring smooth daily operations and providing excellent customer service, both internally and externally Job Role and Responsibilities Greeting and welcoming visitors Answering phones and directing calls Handling inquiries and providing information Managing the reception area Escorting visitors Scheduling appointments Addressing complaints: Supporting other departments:

We are seeking a friendly, professional, and organized Guest Relations Executive to be the first point of contact for our company. You will be responsible for greeting visitors, handling incoming calls, managing the front desk, administrative tasks

Overview: The Front Office Executive serves as the primary first point of contact for visitors, employees, and clients entering our managed facilities. This role requires a professional who can create an exceptional first impression through superior customer service skills, professional presentation, and efficient management of reception functions to support a positive workplace experience. Key Responsibilities: Greet and welcome visitors in a professional and courteous manner Manage the visitor management system, including registration, badge issuance, and security notifications Direct visitors to appropriate locations and notify employees of visitor arrivals Answer, screen, and direct incoming calls through the multi-line telephone system Coordinate meeting room bookings and prepare meeting rooms as required Process incoming and outgoing mail and courier packages Maintain reception area appearance and ensure all materials are current and well-presented Support basic administrative tasks such as data entry, document preparation, and filing Ensure security protocols are followed for all visitors and deliveries Monitor lobby activity and report any security concerns to appropriate personnel Coordinate with security team during emergency situations and evacuation procedures Assist with catering arrangements for meetings and special events Manage office supplies inventory for reception and common areas Provide general information about facility services to visitors and employees Qualifications: High school diploma required; Associate's or Bachelor's degree preferred 2+ years of experience in reception, customer service, or administrative roles Excellent communication and interpersonal skills Professional appearance and demeanor Proficiency with Microsoft Office suite and visitor management systems Ability to multitask in a fast-paced environment Strong attention to detail and organizational skills Customer service orientation with positive, helpful attitude Experience in corporate environment preferred Knowledge of basic security protocols Flexible schedule with ability to cover occasional extended hours if needed

Mastering the front desk Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, youll be responsible in developing the necessary policies and procedures for all reception-related functions. Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and brochures are on display in the receptionadd in the client directory signage, too! Outdated ones, however, should already be out of sight. Anticipating the needs of our clients and guests While you keep the front desk activities on track, you will be the go-to person for all concerns in the reception area. Day in and day out, youll promptly tend to telephone queries and requests, all while maintaining professionalism and politeness at all times. Also part of your scope is to ensure that the front office is neat and organised. On top of handling the booking of the conference rooms, youll also pitch in some help in event-related tasks, such as flower arrangements, for one. This role will also see you participating in emergency evacuation procedures and crisis management when needed. Being a JLL brand enforcer Do you believe that first impressions last As the first person that our visitors will see, its important that youre conscious of your professional imagealways feeling confident and looking your best (i.e., sticking to the dress code.) Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, youll need to keep in mind that you follow the companys regulations and requirements. Sound like you To apply you need to be: Skilled on the job You should be adept in front desk and back office processes with strong admin skills. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful for you to land this job. And if you can also match these abilities with a computer-savviness, then you might be the one were looking for! A client hero Got upbeat and pleasant attitude This role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organisational skills will also come in handy when its time for you to prepare client report. Key Responsibilities Welcome and greet guests warmly upon arrival Handle guest inquiries, requests, and concerns promptly and efficiently Coordinate with various departments to fulfill guest requirements Process check-ins and check-outs (if in hospitality setting) Maintain detailed guest records and preferences Handle reservation modifications and special arrangements Resolve complaints and service recovery situations diplomatically Provide local information and recommendations to guests Ensure all guest communications are handled professionally Support VIP guest arrangements when required Monitor guest satisfaction and implement improvements Qualifications Bachelor's degree in Hospitality Management, Business, or related field preferred Previous experience in customer service or hospitality roles Excellent communication and interpersonal skills Professional appearance and demeanor Problem-solving abilities and attention to detail Ability to remain calm under pressure Computer literacy and knowledge of reservation systems Foreign language proficiency (advantageous) Skills Strong customer service orientation Excellent verbal and written communication Cultural sensitivity and awareness Conflict resolution Time management Team collaboration Basic accounting/cash handling

ONLY FEMALE CANDIDATES Designation -IP Billing+ Guest relation Executive /Front office Executive Qualification-Any graduate Experience -Any industry Interested candidates can share their CV/Resume here-6370755793

What this job involves Site Operations Create a comfortable, welcoming and hospitable experience for employees and their guests. Provide access passes to employees and visitors in accordance with process. Handle internal & external calls and correspondence. Conduct regular floor walks to ensure that the required standards are maintained, actioning any requirements promptly. Anticipate client needs through observation to create memorable experiences. Identify and respond to workplace risks in accordance with set process. Complete building/ campus knowledge Customer Service Foster a sense of community and create happiness at work for our team, our client and their guests. Creating a welcoming environment for clients and visitors by providing an authentic, caring and timely service. Visitor Management Provide personable and efficient visitor registration services. Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS) Enhance safety and security of our clients facility by management of visitor movement. Execute emergency response plan to ensure safety of clients and visitors when necessary. Candidate Specification Experience Relevant customer service experience in Hotels, Hospitality or Corporate sector. Qualifications in hospitality or business are an advantage. Task Skills Proficiency with Microsoft Word, Excel and PowerPoint. Good command of verbal and written English. Personal Skills High level of communication and interpersonal skills. Ability to meet tight schedules and deliver high quality of work. Enthusiastic and energetic, representing the face of the organization to clients and their visitors.

What this job involves: The Community Manager is responsible for directing and administering the operational efforts of the Front office and Guest relation executives. This individual ensures that established policies and procedures are followed, oversees provision of a full range of services to visitors and employees, who are promptly and professionally served. What your day-to-day will look like: Manage the Front Office in most professional manner, directing and coaching staff to ensure pleasant experience to all visitors. Greet VIP clients/visitors on arrival at front office and as directed, perform special services for VIP Guests/client. Provide safety briefing and assist in VIPs arrival/departure in absence of guest relation officers. Assist clients/visitors in self-check-in. Assisting with special needs of visitors with disabilities. Having prior information of arriving clients/visitors and ensure all necessary arrangements at Site are done as per requirement. Co-ordinate with night shift front office executive to ensure details of large parties are received and badges are ready for allocation on arrival. Handling complaints/feedbacks from client/visitors/sponsors and other related problems and communicate to next level as per escalation matrix. Ensure updated welcome presentation is displayed for the client visits and all the equipment are in working condition. Ensure all relevant communication is updated and always displayed, at the Front office, as per the guidelines issued by Accenture from time to time. Check cleanliness of lobby, lifts and public areas, lights and as well as front office staff in proper grooming and behavior. Ensure all equipment and hardware at the Front Office is working and there is zero downtime. Escalate as necessary for rectification. Provide assistance in general administrative activities as required. Ensure FO handles all incoming and outgoing calls in professional & polite manner. Co-ordinate with all departments including Events Team to address all the concerns and other arrangements to maintain Front Office functions properly. Ensure Accenture specific processes/manual is followed. Manage/track amount collected for temporary badges. Ensure compliance of regulations/requirements of JLL management. Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Front Office. Responsible for ensuring availability of safety and Accenture directory signage. Preparation of all required reports/participation in internal/external audits in respect of Front Office. Ensure training of front office /CX staff as per relevant training calendars. Manage Front Office Executive and Experience Ambassador rosters and ensure complete handing/taking over. Govern overall performance of Front office executive & Experience Ambassador as per defined roles & responsibilities. Conducting Bay Connects/ Focus Connects/Safety Champion connect as per the schedule. Connecting with the Leadership and Senior Managers to understand any concerns proactively and to build rapport. Conducting monthly Food Committee Meetings (FCM) and closing the issues raised in a timely manner. Analyzing results/outcomes of monthly connects and updating the leads. Following up on the open points raised during any connects till closure. Conducting the POY surveys on regular basis and analyzing the results to understand the root cause and enable implement corrective and preventive actions areas. Communicating the plan of action /closure to the projects/teams in respect of observations from Bay Connects, Focus Connects, Safety Champion connects, FCMs and Senior Management Connects. Documentation and escalation of COVID protocol violations as per the guidelines. Desired or preferred experience and technical skills: Computer knowledge Required Skills and Experience: Verbal/written communication skills, Vendor/people management, planning, ability to prioritize / organize

Job Profile for Front Desk Executive / Receptionist Role & responsibilities : - Managing the reception area and ensuring the office is neat and tidy.- Good In Handle EPABX Board And Conference Call. - Greeting and welcoming clients, customers and visitors courteously and professionally. - Answering phone calls and directing them to the appropriate staff member/department. - Handling incoming and outgoing mail and packages. - Good In Handle EPABX Board And Conference Call.

Position Overview We are seeking a dedicated and enthusiastic Front Desk Executive to join our team in Delhi . This is an excellent opportunity for individuals looking to start their career in the hospitality and customer service industry. As a Front Desk Executive, you will be the first point of contact for our clients and visitors, playing a crucial role in creating a positive first impression. The ideal candidate will possess strong communication skills, a friendly demeanor, and the ability to manage multiple tasks efficiently. Key Responsibilities Perform receptionist duties, including greeting visitors and answering phone calls in a professional manner. Manage reception areas, ensuring they are tidy and welcoming at all times. Provide front office support by handling inquiries and directing them to the appropriate departments. Assist with filling and maintaining records, ensuring all documentation is organized and accessible. Coordinate with other staff members to ensure smooth operations within the front office. Handle receptionist activities, including scheduling appointments and managing calendars. Maintain a high level of customer service, addressing any concerns or questions from clients promptly. Support front office management in various administrative tasks as needed. Qualifications The ideal candidate for the Front Desk Executive position should meet the following criteria: Educational background: High school diploma or equivalent; further education in hospitality or related fields is a plus. Work experience: 0 to 1 year of experience in a similar role is preferred but not mandatory. Strong communication and interpersonal skills, with the ability to interact effectively with clients and team members. Proficient in basic computer skills and familiar with office software. Ability to multitask and manage time effectively in a fast-paced environment. Positive attitude and a willingness to learn and grow within the company. This is a full-time position with a day schedule, and the work mode is on-site. We are looking to fill 2 positions for this role, offering an annual salary of 2,50,000 . If you are passionate about providing excellent customer service and are eager to start your career in a dynamic environment, we encourage you to apply!

Graduate FEMALE only wit relevant experience of 2-4 yrs, Pref in finance/Service ind..Will handle tasks like meet n greet, Conference room Mgmt., Housekeeping Supervision, Admin Assistance, Team comms, & other general tasks Required Candidate profile Grad FEMALE with exp. in frontdesk of any services sector, hospitality, airlines or media. Good communication, smart, keen to learn & grow with the team. Perks and benefits Will be discussed at the interview.