Front Office Executive

The position at Fairfield by Marriott Goa Calangute involves assisting management in various aspects such as training, evaluating, counseling, motivating, and coaching employees. As a key figure, you will serve as a role model and the initial point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Your responsibilities will include developing and maintaining positive working relationships, supporting the team in achieving common goals, and addressing employee concerns effectively. It is essential to adhere to company policies and procedures, report any accidents or unsafe work conditions to the manager, complete safety training, and maintain a professional appearance while upholding the confidentiality of proprietary information. In this role, you will play a crucial part in welcoming and acknowledging guests, anticipating and fulfilling their service needs, assisting individuals with disabilities, and expressing genuine appreciation to guests. Effective communication is key, both verbally with clear and professional language, and in written form by preparing and reviewing documents accurately. Handling telephones with appropriate etiquette is also a part of the job. Ensuring adherence to quality standards, utilizing computer systems/POS systems for information retrieval, and being able to stand, sit, walk, and perform physical tasks independently are among the expected duties. The ideal candidate should possess a high school diploma or G.E.D. equivalent with at least 1 year of related work experience and 1 year of supervisory experience. A license or certification is not required for this position. Fairfield by Marriott and Marriott International are committed to fostering a diverse and inclusive workforce, upholding a people-first culture, and promoting non-discrimination based on any protected basis as per applicable law. Fairfield by Marriott is dedicated to delivering a simple yet exceptional stay experience across its 1,000+ global locations. Rooted in the Marriott family farm heritage, the brand promises a comforting and dependable atmosphere marked by warm hospitality at a great value. By joining the team, you commit to upholding the Fairfield Guarantee, ensuring every guest departs the hotel content. Explore career opportunities with Fairfield by Marriott that prioritize excellence in hospitality and service. Embrace the opportunity to work within the Marriott International brand portfolio, where you can excel, find your purpose, be a part of a remarkable global team, and evolve into the best version of yourself.,