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2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.,
Posted 15 hours ago
2.0 - 6.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Steward Supervisor at The Westin Chennai Velachery, your primary responsibility is to direct and assist stewards in order to enhance the efficiency of clean-up processes. You will be tasked with ensuring that water temperature and chemical levels are appropriate for cleaning tasks and documenting these levels accordingly. Additionally, you will support banquet plate-ups, assist kitchen staff with various tasks as required, and provide cooks with necessary items. Transporting and maintaining adequate stock for banquets and buffets will also be part of your responsibilities. In this role, you will be expected to operate and maintain cleaning equipment and tools, including the dishwashing machine, handwash stations, pot-scrubbing station, and trash compactor. Furthermore, you will assist management in various aspects including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It is essential to adhere to all company, safety, and security policies and procedures, report any accidents or unsafe conditions to the manager, and complete necessary safety training and certifications. To succeed in this position, you must maintain a clean and professional appearance, protect company assets, and adhere to confidentiality requirements. Welcoming and acknowledging all guests according to company standards, addressing guests" service needs, and communicating effectively with others are crucial aspects of this role. Building positive relationships with team members to achieve common goals and ensuring quality standards are met are key responsibilities. The ideal candidate for this position should possess a high school diploma or G.E.D. equivalent, along with at least 2 years of related work experience and 1 year of supervisory experience. While no specific license or certification is required, a commitment to upholding Marriott International's values of diversity, inclusivity, and non-discrimination is essential. At The Westin, we are dedicated to empowering guests to enhance their well-being during travel, aiming to be the premier wellness brand in hospitality. We seek enthusiastic and dedicated associates who resonate with our brand mission and are committed to maintaining their well-being both on and off the property. If you are passionate, active, optimistic, and adventurous, you are the ideal candidate for The Westin. Join our global team, embrace your purpose, and become the best version of yourself in a supportive and inclusive environment.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
delhi
On-site
The position available is for a full-time on-site Human Resources Specialist at Star Arab Travels Private Limited in New Delhi. Your responsibilities will include managing the recruitment process, coordinating employee benefits, conducting interviews, handling employee relations, and implementing HR policies. To excel in this role, you should possess a strong understanding of labor laws and HR best practices, along with excellent communication and interpersonal skills. Previous experience in recruitment, onboarding, and performance management is required. You must also be able to maintain confidentiality and handle sensitive information with care. Ideal candidates will hold a Bachelor's degree in Human Resources or a related field. Possession of HR certification such as PHR or SHRM-CP would be advantageous. Proficiency in HRIS and MS Office is essential, along with adaptability and strong problem-solving skills. Join our team and contribute to the success of our organization by leveraging your HR expertise to support our employees and business operations.,
Posted 1 day ago
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