Front Office Executive

As a member of our team at Marriott International, you will play a crucial role in ensuring a positive guest experience through your dedication to service and attention to detail. Here is a breakdown of the responsibilities and qualifications for the position: **Role Overview:** - Assist management in training, evaluating, counseling, motivating, and coaching employees - Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process - Develop and maintain positive working relationships within the team - Support the team to reach common goals - Listen and respond appropriately to employee concerns - Follow company policies and procedures - Report accidents, injuries, and unsafe work conditions to the manager - Complete safety training and certifications - Ensure personal appearance is clean and professional - Maintain confidentiality of proprietary information - Protect company assets - Welcome and acknowledge guests - Anticipate and address guests" service needs - Assist individuals with disabilities - Speak using clear and professional language - Prepare and review written documents accurately and completely - Answer telephones using appropriate etiquette - Ensure adherence to quality standards - Enter and locate information using computers/POS systems - Stand, sit, or walk for an extended period of time - Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance - Perform other reasonable job duties as requested by Supervisors **Qualifications Required:** - Education: High school diploma or G.E.D. equivalent - Related Work Experience: At least 1 year of related work experience - Supervisory Experience: At least 1 year of supervisory experience - License or Certification: None At Marriott International, we are committed to creating an inclusive and diverse work environment where all associates are valued and celebrated for their unique backgrounds. We uphold non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.,