Front Office Executive

Key Responsibilities

• Reception Management: Greet and assist visitors and guests courteously and professionally, ensuring a positive first impression of the organisation.
• Handling Calls & Enquiries: Handle all incoming telephone calls efficiently, route them appropriately, and respond to general enquiries about the company.
• Visitor Coordination: Manage visitor logs, inform relevant employees of guest arrivals, and ensure guests are comfortable whilst waiting.
• Office Administration: Coordinate office activities, arrange meetings and conference rooms, manage post and courier services, organise appointments, and assist with logistical requirements for office events.
• Clerical Duties: Carry out routine clerical tasks such as filing, maintaining records, sending emails and faxes, and basic bookkeeping where necessary.
• Facility Upkeep: Supervise the general appearance of the reception and waiting areas; ensure office supplies are sufficiently stocked and organised.
• Security & Compliance: Maintain visitor records, uphold security protocols, and ensure telecommunication systems function smoothly.
• Reporting: Prepare and provide reports as required by management or sales colleagues.
  

Requirements

• Female candidate, well-presented, with excellent English communication skills.
• Minimum educational requirement: Bachelor’s Degree.
• At least 3 years’ relevant experience in a Front Office/Receptionist role.
• Computer literate (MS Office, Email, Internet) with the ability to quickly learn new software or tools.
• Not older than 34 years of age.
• Pleasant personality with strong interpersonal and organisational skills.
• Professional attitude and the ability to handle complaints with diplomacy.
  

Benefits

• Permanent employment with all statutory benefits and compliance.
• Comprehensive health benefits and mediclaim.
• EPFO benefit as per company policy.
• Annual Performance Management System (PMS) reviews.
• Annual leave encashment and bonus.
• Opportunities for learning and development within a leading real estate brand.