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Jobs in bengaluru
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Zolostays
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Front Office Associate

Front Office Associate

0 - 2 years

|

3 Lacs

Posted:21 hours ago| Platform:

Apply

Skills Required

hotel management hospitality front desk front office front office operations guest service reception guest handling guest relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role

Location

Package Offered: 29,000 In-hand

Key Responsibilities

Welcome guests with a friendly and professional attitude (service with a smile).
Handle check-ins, check-outs, registrations, and ID verifications.
Guide guests with clear information on rooms, rules, facilities, and events.
Handle calls, queries, and basic coordination with housekeeping and operations.
Maintain daily records, billing entries, and simple Excel/Word updates.
Resolve guest concerns politely and escalate when needed.
Support hostel operations during rush hours and shift transitions.
Maintain a clean, organized, and guest-friendly front desk area.

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