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MELUHA THE FERN AN ECOTEL HOTEL
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Front Office Associate

Front Office Associate

MELUHA THE FERN AN ECOTEL HOTEL

0 years

1 - 2 Lacs

powai mumbai maharashtra

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

hospitality customer service microsoft office front desk in-person guest services diploma communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a friendly and professional Front Office Associate to join our team and be the first point of contact for our valued guests.

Key Responsibilities:

Greet and welcome guests with a positive and professional attitude
Handle check-in and check-out procedures efficiently
Manage reservations, inquiries, and guest requests promptly
Maintain accurate records of guest accounts and billing
Coordinate with other departments to ensure smooth guest experiences
Uphold high standards of customer service and hotel policies

Requirements:

Prior experience in front office/guest relations preferred (hospitality background a plus). Freshers can apply too.
Excellent communication and interpersonal skills
Proficiency in MS Office and hotel management systems (preferred)
Strong problem-solving and multitasking abilities
Pleasant personality with a guest-first approach
Flexibility to work in shifts, including weekends and holidays

Job Type: Full-time

Pay: ₹16,500.00 - ₹18,500.00 per month

Benefits:

Commuter assistance
Food provided
Provident Fund

Ability to commute/relocate:

Powai, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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