Front Office Associate

Sandoz Restaurant Pvt Ltd

0 years

2 Lacs

amritsar

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

resolve reports updating payments transactions maintenance

Work Mode

On-site

Job Type

Full Time

Job Description

Guest services: Greet guests warmly, assist with check-in and check-out procedures, issue room keys, and provide information about hotel amenities and local attractions.
Reservation management: Handle incoming calls, emails, and online bookings, cancellations, and modifications while maintaining accurate records.
Guest relations: Address and resolve guest requests and complaints in a professional and courteous manner.
Administrative tasks: Manage front desk operations, which includes answering phones, handling messages, preparing daily reports, and updating guest information in hotel software.
Financial management: Process payments, handle cash transactions, and ensure that all financial records are accurate and up-to-date.
Department coordination: Communicate and coordinate with other hotel departments, such as housekeeping and maintenance, to ensure guest requests are met promptly.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

Food provided

Work Location: In person

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