Front Office Administrator

Job Title

Location:

Reports To:

About Us:

The Mohan Mutha Group, founded in 1957, is a diversified conglomerate with interests spanning Shipping, Real Estate, Infrastructure Development, Flexible Packaging, FMCG, and Healthcare, with operations across India, Singapore, UAE, Uganda, and the Maldives.

M20 Urban Spaces, established in 2020, consolidates the Group’s real estate and hospitality ventures under a distinct identity, delivering internationally benchmarked developments focused on quality, design, and sustainability.

Building on this legacy, the Group is now establishing a Single / Multi-Family Office and Family Business Advisory practice aimed at supporting business-owning families, promoters, and next-generation leaders. The platform will provide advisory services across governance, succession, capital structuring, investments, and institutionalization of family enterprises. This role sits at the front line of this new venture and is critical in shaping first impressions, trust, and day-to-day client experience in a high-discretion, relationship-driven environment.

Job Summary

We are seeking a Front Office Administrator to manage the front desk operations at our Head Office. As the first point of contact for visitors and stakeholders, this role is critical in creating a professional, welcoming environment while ensuring smooth day-to-day administrative functioning.

Roles and Responsibilities:

• Manage the front desk and maintain accurate visitor logs and records.
• Greet and welcome visitors, clients, and vendors in a courteous and professional manner.
• Handle incoming calls, emails, and correspondence, directing them appropriately.
• Receive, sort, and dispatch incoming and outgoing mail and packages.
• Coordinate administrative and organizational tasks supporting multiple departments.
• Oversee the front office area and supervise housekeeping staff to ensure cleanliness and order.
• Schedule appointments, maintain records/files, and support internal coordination.
• Monitor pantry operations and ensure availability of office supplies.
• Uphold organizational values and confidentiality in all interactions.

Required skills and Qualifications:

• Bachelor’s degree in any discipline.
• 1–2 years of experience in a front office, receptionist, or customer-facing administrative role.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Problem-solving mind set with attention to detail.
• Customer-centric attitude with a professional demeanor.
• Fluency in English; knowledge of one additional regional language is an advantage.

Key Competencies:

• Professional presence and interpersonal sensitivity
• Multitasking and prioritization
• Discretion and confidentiality
• Service orientation and responsiveness