Front Desk Sales Executive

2 years

1 - 2 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Sales executive

Front Desk Operations:

Greet all members and visitors warmly and professionally. Handle all incoming calls, inquiries, and walk-ins. Maintain cleanliness and organization of the reception area.

  • Sales & Lead Conversion:

Convert walk-in inquiries into memberships. Follow up with leads through calls, messages, and emails. Achieve monthly and quarterly sales targets.

  • Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and partners to enhance customer satisfaction and loyalty.
  • Market Analysis: Conduct market research to identify trends, competitor activities, and customer needs, adjusting strategies accordingly.
  • Promotions & Marketing Support:

Promote ongoing offers, events, and referral programs. Assist in distribution of flyers, posters, and social media content (if applicable).

  • Cash Handling & Billing:

Handle billing, receipts, and POS transactions. Maintain a daily cash register and ensure reconciliation.

  • Customer Engagement & Retention:

Create a friendly and welcoming environment to ensure member retention. Conduct feedback surveys and communicate issues to management.

  • Team Collaboration:

Coordinate with trainers, housekeeping, and other staff. Participate in team meetings and sales training sessions.

  • Facility Knowledge:

Be well-versed with all gym services, schedules, facilities, and trainer details. Provide accurate information and facility tours to prospects.

  • Reporting: Provide regular sales forecasts and reports to senior management, highlighting achievements, challenges, and opportunities.

Responsibilities

  • Sales Strategy Development: Create and implement regional sales strategies to achieve revenue targets and expand market share.
  • Team Leadership: Recruit, train, and mentor a high-performing sales team, fostering a collaborative and results-oriented culture.
  • Performance Monitoring: Analyze sales metrics and performance data to identify opportunities for improvement and ensure team accountability.
  • Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and partners to enhance customer satisfaction and loyalty.
  • Market Analysis: Conduct market research to identify trends, competitor activities, and customer needs, adjusting strategies accordingly.
  • Budget Management: Oversee the regional sales budget, ensuring efficient allocation of resources to maximize profitability.
  • Reporting: Provide regular sales forecasts and reports to senior management, highlighting achievements, challenges, and opportunities
  • Communication: Must have excellent communication.
  • Presentable
  • Basic Excel Knowledge
  • Sales & Marketing

Salary: ₹12,000.00 - ₹18,000.00 per month + Incentives

Experience: 6 months to 2 years

Age: 18-30 years

Interested Candidates drop CV on 9330027012

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement
  • Paid sick time
  • Paid time off

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